Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among health care members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and, other interdisciplinary health care members in a professional manner. Effective health care communication is important in care delivery because it enhances higher outcomes, patient safety, patient compliance to treatment, creates trust, utilization of healthcare, and satisfaction. Definition of Health Care communication Health care communication is the process in which an individual can collect and process adequate or basic health information needed to make the right health care decisions. Communication is the process of sharing information using a set of common rules (Northouse & Northouse, 1998. p.2).
Understanding effective communication and the interpersonal relation skills begins with knowing the contexts of communication, forms of communication, interpersonal interactions, communication and language needs which includes preferences (Mcsherry, 2012, pg 24). These relations constitute the LO1 framework. All health care and social workers need to have effective communication skills in order to work effectively with diverse range of people within the healthcare services (Feldman, 2008 pg
For these reasons there’s the need for Clinical decision support system (CDSS) to support the physicians in making right clinical decisions. Defining Clinical decision support system (CDSS) Clinical decision support system (CDSS) provides clinicians, staff, patients or other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and health care. [1] CDSS encompasses a variety of tools to enhance decision-making in the clinical workflow. These tools include computerized alerts and reminders to care providers and patients; clinical guidelines; condition-specific order sets; focused patient data reports and summaries; documentation templates; diagnostic support, and contextually relevant reference information, among other tools. This paper will discuss the need for CDSS in the health sector particularly on clinical tasks.
It helps to meet both quality and cost effective measures by patients. (Leatherman, 2013) United health care effectively communicates the performance results and feedback to the customers that provides the detailed process of decision making abilities. United Health care provides the important guidelines of preventing health issues at an initial stage which is important in healthy life style. It helps to make the patients healthy. United health group is committed to offer a wide range of health insurance plans and other benefits.
Developing Effective Communication in Health & Social Care Effective communication is defined as verbal speech or other methods of relaying information that get a point across. An example of effective communication is when you talk in clear and simple terms. Interpersonal skills are the techniques people use in order to communicate and maintain effective relationships. Interaction is an exchange of communication. These 3 keywords are very important in health and social care settings for example in care homes there are care workers, staff, patients etc who have to communicate with each other to get information across to each other and have a good understanding between each other in order to perform a variety of tasks.
Personal and Professional Health Care Communication Annie Trinh HCS 350 December 11, 2013 Litanya Simien-Robnett Personal and Professional Health Care Communication Communication is an essential component of professional nursing. The knowledge and utilization of effective communication among professional health care providers directly effects their patient health outcomes. It allows health care professionals to obtain and share crucial data, teach and express their thoughts and concerns. It is a mode of transportation to utilize knowledge and convey a plan of action for progress and improvement. It is a way for professionals to embody and project change, to make a difference.
The role of communication in health and social care Communication is a key to our society, it allows us to build and maintain relationships, motivate and change ours and others attitudes. As health and social care workers we strive to communicate effectively with every person we come into contact with and provide support for every individual, whether giving a service user results at the doctors or helping someone gain confidence and selfesteem; or in a rehabilitation centre where every person is different; this essay will discuss the different roles communication plays in the health and social care industry. What is communication in the health and social care setting? Firstly a health and social care setting is a broad term used for people who are in the health and social care industry; this could range from the medical sector such as a doctor, nurse, physiotherapist, and dentist as well as people who are there to support others, such as a councillor, mentor, probation officer and social worker. As you can see the health and social care industry is vast.
Effective communication is an essential part of heath care profession, where we have to build and maintain relationship with patients and colleagues. In health care profession, communication could include the written notes of a health care practitioner; the telephonic calls made by a nurse to a doctor or patient, or the documentation of the examination findings of a patient by a physician etc. Health and social care professionals need good communication skills to develop positive relationships and share information with patients. In health care profession we come across with different situations where good communication skills are very important, for example: explaining diagnosis, investigation, treatment, breaking bad news and communicating with relatives or dealing with difficult patients. If we have good communication skill we can easily handle such kinds of difficult situation.
Effective communication is important to get information from patient or staffs. Actually experience, skill, condition of the patient, health care environment, and the system of communication plays an important role for the treatment of the patient. Communication skills are crucial in the health care setting. Usually right after we visit the patient for the first time, we can figure out his or her mood and general health condition. According to that we can investigate the problem and take action to resolve it.
It involves working with individuals, families, groups and communities to enhance their knowledge and understanding of the factors affecting their health and preventing ill health. Health promotion requires policy makers in all sectors and at all levels to prioritise health, to be aware of the health consequences of their decisions and to accept their responsibilities for health WHO (2009). * Health prevention Health as an ideal state provides a holistic and positive definition of health Nadioo et al (2009).An individual s health is determined by many factors such as finances, housing, and education, living and working conditions. The HSE endeavours to provide healthy public policy’s, create