1.1 Identify causes of conflict at work (12) According to a study by Bell and Hart in 2000 and 2002, there are 8 causes of conflict. Conflicting resources, conflicting styles, expectations, goals, pressures and roles, different personal values, and unpredictable policies. Poor management can cause conflict in the workplace. If the team don’t know the boundaries and goals, or if they are unclear of what job they are supposed to be doing, they will start to clash. I think this was the case in my workplace, due to naivety and lack of confidence.
Conflict arises from a clash of perceptions, goals, or values in an arena where people care about the outcome. Confusion can cause conflict because individuals in the organization want to achieve their own personal goals while also working with others to achieve the common mission of the organization. Conflict can be helpful in making necessary changes within the home or work environment. However, unresolved conflict can result in feelings of dissatisfaction, unhappiness, hopelessness, depression, and other emotions. Most conflicts in the workplace can lead to a lot of negative situations, such as being permanently dismissed from your job, work productivity can decrease, it can also increase absenteeism (which is having numerous absences from your job) and sometimes could even result in violence or serious crimes.
The Homestead Strike The Homestead Strike was held at Carnegie Steel Mill, and was famous for the struggles between the Labor Unions, and the Business owners around the late 1800s. Many of these struggles turned very violent, which caused many to get hurt. The Labor Unions (Organization of workers) were wanting higher pay, shorter work hours, and upgrade safety conditions for the members. Many Business owners think that Union is an act of trying to take charge of the business owners right to run their company as they please. The owners also don't like the fact that the Union Leaders can call a 'Strike' when the workers feel threatened with their job.
Bullying in the workplace is in the majority of cases reported as having been perpetrated by management - the impact is usually critical to both the individuals and the business. Employees physical and mental health problems: o High stress; post-traumatic stress disorder (PTSD) o Financial problems due to absence o Reduced self-esteem o Sleep and digestive disturbances o Increased depression/self-blame o Family tension and stress Kareem S. Al Tobgy Organizational behavior - ESLSCA 37C Impact on Organizations: Each of the individual consequences listed above can be very costly for the organization. Costs of bullying generally fall into three categories: o o o Replacing staff members that leave as a result of being bullied, cost of training new employees. Work effort being displaced as staff cope with bullying incidents (i.e., effort being directed away from work productivity and towards coping) Costs associated with investigations of ill treatment and potential legal
However, the reality is that the result of some hate crimes does affect the victims in a monetary way. Of the 7,164 reported hate crimes 41.8 percent were against property (fbi.gov, 2013). Acts carried out were cross burnings, defacement of property, and destruction of property that have cost the victims a great deal of money to repair. There are cases when the damage or intimidation has caused the victims to relocate or purchase fire arms to protect themselves (Barnes & Ephross, 1994), which is another expense directly contributed to the crime. Not only does the person(s) under attack financially suffer, but the city and community loose too.
Changes in gender and age of workers has had a significant impact on the culture of today and influenced the pattern of work related standards such as work ethics (Chicago Tribune Business 2014). Stereotyping is the act of ascribing a set of traits to a person or group of people based on cultural preconceptions (Forbes global post). When stereotypes persist in the workplace, candidates for promotion may be overlooked, work teams do not function properly and the corporate culture erodes. In many cases, lawsuits are brought up, thus damaging the public perception of the company. Most companies deal with stereotyping in the workplace by educating as well as a clear directive to treat every worker as an individual.
I will first explain the definition of lying in workplace, and then introduce the major types of lying in workplace. Afterthat, I will explain the factors causing employees to tell lies, also the effects of workplace lying and means to solve this problem. Definition of workplace lying Lies refer to that a person asserts something to the others, which the person believes to be false with the intention of getting the others to believe it to be true (Augustine, 1952; Bok, 1978; Kupfer, 1982; Williams, 2002; Mahon, 2008) Psychologically, lying sometimes makes one feels better at once as it could possibly cast away distress. However, for most people, the anxiety caused by trying to maintain the lie ultimately outweighs the immediate emotional relief. Besides, it is hard to
They use fear to control employees. People in a minimum wage lifestyle cannot afford to loose their job, so the management threatens their job. Taking away bits and pieces of their freedoms in the work place demoralizes their attitudes and work ethics. Control is the underlying cause of suppression which in turn their advancement and success is censored. All the while their management tactics solidify, which is unfortunate for all of us.
The loss of production and or customers due to failure to deliver the employees or products you sell is also an indirect cost that affects the business in a negative way. One indirect cost many of us do not think of is the effect on the companies morale and that can take a toll on others employees especially the ones who are taking the brunt of the work that the separated employee was performing. Turnover and the indirect cost can even include more frequent accidents and higher injuries due to the inexperience of newcomers. If you take all of the cost, the indirect and direct cost into consideration, you can start to see the full scope and calculate the cost of the
Be that as it may, implementing creative activities and providing trainings that focus on communication skills and active listening skills, as well as bringing awareness about different types of conflicts can create a better working environment, hence, ultimately decreasing or even ending workplace conflict. American society has come a long way when it comes to prejudice and racism. However, cultural diversity and racism continues to be the dominant cause of conflict in the workplace; it is an underlying issue that unless dealt with destroys workplace morale, communication and relationships. According to the Psychological American Society, “racial diversity tends to create more difficulties for team process as well as performance” (Mannix & Neale, 2005, p. 35). It is apparent in office settings that racism and prejudice are prevalent between people of diverse cultures.