Cvs Guldelines Essay

310 Words2 Pages
CVS Guldelines Guidelines for Case Presentations and Reports CVS: The Web Strategy Guidelines There are several things going on at the same time in this case. A good analysis will need to focus on core issues. Here are some pointers. 1. What is the size of the potential market for an online drug store? a. Will patients with acute problems fill prescriptions online? What is the size of this market? b. Will chronic prescriptions be filled online? What is the size of this market? c. What about patients buying front store items (like greeting cards) online? Based on your analysis of the above 3 segments, you should arrive at a target customer segment for the online store. 2. Where is the power in the pharmaceutical industry? a. Start from the patient and work backwards, using Figure A and other details mentioned in the case. HINT: ultimate power will be with the party that is making the payment. b. Based on this analysis, you should be able to address whether CVS should compromise with or take on Merck Medco. 3. Finally, given that the end goal of any new retail channel is to improve efficiencies, what is the most obvious source of cost reduction in the system? Look at pg 2 of the case for some hints, and also draw from your own experiences, especially with users of chronic prescription medication. When do costs within the system really skyrocket for chronic patients? Therefore, suggest the best usage that CVS.com can be put to. 4. If CVS were to make that same decision on today’s date, would their decision be any different? *The last question is very important. You do not need to re-analyze the 5Cs, but you need to provide a solution keeping in mind how the company, customer and competition has changed, how technology has changed,

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