Congruence Model Analysis

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Business 803 CASE: The Congruence Model A Roadmap for Understanding Organizational Performance Overview and Benefits of the Model -Congruence model suggests that the interaction between each set of organizational components is more important than the components themselves (everything needs to fit and be congruent) -The degree to which the strategy, work, people, formal organization, and culture are tightly aligned will determine the organization’s ability to compete and succeed -Designed to help leaders with complex organizations understand and analyze their organizations’ performance and make predications - Doesn’t provide “packaged solutions” -improves upon previous theories that aren’t designed for the faster pace of today’s organizations Benefits of the Model 1) graphic depiction of the organization as both a social and technical system -social system: people and informal organization -technical system: work and formal organization 2) Doesn’t favor any particular approach to organizing. “There is no one best structure. There is no one best culture. What matters is ‘fit.’ 3) Helps you understand the dynamics of change, because it allows you to predict the impact of change throughout the organizational system. 4) Tool for organizing your thinking about any organizational situation and is dynamic MODEL IS FIGURE 6 ON PAGE 15 Parts of the Model - Basic elements of the organizational system: * The input it draws from both internal and external sources * The strategy it employs to translate its vision into a set of decisions about where and how to compete, or, in the case of a government agency, the public policy results it wants to achieve * Its output—the products and services it creates in order to fulfill its strategic objectives * The critical transformation process through which people, working

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