Conflict Management Plan

917 Words4 Pages
Conflict Management Plan MGT/311 December 2, 2012 Abstract This paper answers the following questions about conflict management plan. There is a conflict between two employees, James and David that needs to be addressed before forming work teams. The following answers what conflict resolution techniques are the best for this situation and how roadblocks are handled if they occur. There is always going to be conflict in the workplace, but the best solution to conflict is what is best for the business and what makes it successful. 1. Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words. The most appropriate strategy to deal with the current situation with David and James would be the collaborating technique. Since not all the information is known, the best thing to do would get them together with a mediator to let them explain their side of the story. A lot of unknown information could come out in this meeting and explain a lot of things that are going on. James is assuming David was intentionally causing him problems that may not have been intentional and out of David’s control. While collaborating on these issues, the real reason while things were happening could be revealed. It would also give James and David a chance to figure out a solution that will help each one of them make their job easier. The best solution would be a win-win solution for James and David and eliminate the conflict. 2. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words. If the collaborating technique would not work for this situation, the best secondary

More about Conflict Management Plan

Open Document