Comparison of Two Telecom Companies Essay

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Introduction:
The purpose of this report is to perform a comparison between Batelco & Viva in terms of the nature of business, products or services offered, localities, market share in order to make recommendations for future improvements. This would help the users of this report to improve their knowledge about the two companies and make the most appropriate decision when needed.
The investigatory methods undertaken for the purpose of finding information for this report are library and web resources.
  * Overview:
Batelco:
Bahrain Telecommunication Company (Batelco) is the principal telecommunications company of Bahrain. The company is headquartered in Bahrain.
The Batelco Group, listed on the Bahrain Bourse, operates across seven markets in the Middle East, North Africa and India. The Batelco Group serves the consumer, corporate and wholesale markets in Bahrain and also delivers cutting-edge fixed and wireless telecommunication services to its customers in Jordan, Kuwait, Saudi Arabia, Yemen, Egypt and India.
Viva:
VIVA Bahrain, a part of the STC Group, launched commercial services in Bahrain in March 2010 with the aim of transforming the telecommunications landscape in the Kingdom.
On the 23th of January 2009, Bahrain Telecommunications Regulatory Authority (TRA) announced that STC won the third mobile network operating license in a bid worth BD86.7 Million (US $231 Million). STC established STC Bahrain in 2009 but renamed it to VIVA in 3rd of March 2010.
  * Nature of Business

BATELCO:
Batelco, is the leading integrated communications’ provider in the Kingdom of Bahrain and a company of reference among the region’s key telecommunications players for innovation and customer experience.
Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East Africa region. It delivers cutting-edge fixed and wireless telecommunications services to its customers in Bahrain.

Viva:
The...

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