Restrictive intervention may not be used on a regular basis as you can demoralise that individual and could potentially cause more challenging behaviour. 1.4 When used restrictive intervention, you have to inform the senior on shift and at staff hand over. You would also need to complete a BRC (behaviour recording chart) and to inform Safe Guarding and possibly CQC. 1.5 When dealing with challenging behaviour, you have to try and avoid using restrictive interventions because it could harm the individual and cause him/her to be more distressed. Restrictive interventions is illegal if the individual hasn’t had risk assessments and support plan written up to say it’s for his/her best interest and the staff, public and other residents own safety.
This is the most important because, most patients have a tendency of being nervous and feeling uncomfortable when being inside of a doctor’s office. Therefore, the patient should have to feel they are put at ease with the Medical Assistant. This farther lets the patient know that the Medical Assistant can be trustworthy and all their information can be kept confidential between them and their physician. 2. Why the planning of activities within the medical office is important for the MAA.
- Not ensuring communication aids, such as hearing aids, are available, switched on or working. - A noisy environment, such as loud TV, closing the door for a private and open conversation. - Not having enough time to listen to a person properly, such as when your in a rush, you must take that time with an individual to listen to them, ensuring your use of non verbal communication – nodding when you understand etc. 3.3 Explain how to overcome barriers to
RTT Task 1 Western Governors University A. Nursing Sensitive Indicators As the medical field becomes more-and-more complex, it is crucial that the nurse does not overlook the day-to-day needs of the individual patients. It is very important that the nurse as a professional does not become so bogged down with the medical aspect that one loses touch with the patient as a person. What may seem very minute to the nurse, can be of great significance to the patient. If the nurse is not sensitive to these minute needs, it can cause the patient to be unable to trust the medical team meeting the needs, and understanding the importance of more serious issues.
The Singh's speak very little English and there is a lot of background noise from the ward and the main lights are also flickering. The ward nurse begins the meeting and has to raise her voice to be heard over the environmental noise. She also appears to be rather aggressive. The MDT begin to discuss Mrs Singh's case using a lot of medical terminology. As the discussion progresses the conversation begins to speed up as time is limited and the doctor needs to leave shortly.
This is an important part of the job because the patients can’t often convey all of their symptoms. They do lab work, tests, or any number of blood tests to work towards a proper diagnosis. They administer immunizations and provide extensive care if necessary. Pediatricians are also responsible for a certain amount of administrative responsibilities too. They must handle all paperwork for the visits that they have with their patients.
One big barrier that some of our professionals face is the use of vocabulary because some words we use mean something different in the patient language. With language barriers between patients is vital it is also important effects communication amongst co-workers, management, supervisor, faculty, administrative staff and most the patient’s family. Clear communication amongst all parties involved is the key to the success of health care service provided to the patient. One of the main cultural differences we face is that many patients and some employees are not fluent in the English language. There are some patients or employees with strong accents that can make it difficult for one to understand and may cause a misunderstanding between both parties.
Communication skills (Essence of Care benchmark) INTRODUCTION As care is the basic ingredient for good nursing similarly good communication skill is necessary for good nursing. If any failure occurs during the communication with the patient it will lead to the breaking of essential relationship that exist between the two that is nurse and patient thus the trust which exist between them slowly disappears. Sometimes poor and ineffective communication can lead to the wrong diagnosis as well as medications error thus making it dangerous for the life of the patients and miseries for their family members. Even though much progress has been done in this sector, but still complain always comes from the middle men as well as the patient families regarding communication gap and related problems, thus demanding that the communication skills study should be incorporated in a different curriculum in nursing domain rather than including it in the same curriculum where they have to read other things especially related to medical sector a lot. ( RECKER ET AL, 1994) But it is not that easy as it seems to carry the communication procedure.
Unit One: Promote communication in Health care. There are many different ways of communicating with people other than talking. Up to 90% of communication is non-verbal such as touch, facial expressions and gestures (as indicated in source one); these communication methods are vital when communicating with a person who has dementia because in most cases as dementia progresses the person begins to lose their language skills. When approaching a person with dementia always walk towards them from the front or within their line of vision, greet the person as you would anyone else and face them as you speak. If possible try to avoid a setting where it is noisy and turn down the volume on anything in the room to gain full concentration.
Medical assistants work every day with sick, tired and stressed people. Any person with a position in the medical field is prone to stress because of being surrounded by people who are dying or in distress. Stress may evolve into a mental breakdown, health or psychological problems, so medical assistants should have the ability to work through their stress and find ways to calm down after work. This can include exercise or relaxation techniques such as yoga and meditation. People with a history of mental illness should probably not become medical assistants, as they may have less ability to handle stressful