The clientele is unlimited and this becomes a factor that requires there to be more support to present and future customers in the security industry. Since there are several levels of management that overlap in a hybrid form of the organization, employees must follow a chain of command reporting which is also known as a matrix organization (Bateman, T. S., & Snell, S. A.
I will be in charge of hiring the crews and training them in the correct techniques so that everything is done universally the same way throughout the company. I will also take a hands on approach with both obtaining new customers and being on site, depending on the day and situation. Another large job of mine will be the setting up and handling of accounts, whether they be commercial or residential, therefore you could consider me the Customer Relations department. Troy and Matt are two people who I trust with their business sense and their qualities as people, furthermore I feel that they are two people who will be dedicated to making Wollenberg Landscaping the best that it can be. Critical Risks: My main concern would be that our growth as a company may come slowly, and that the cash flow may not immediately be there.
Unit 206 Understand the role of the social care worker Outcome 1 Understand working relationships in social care settings Working relationships are based on formal policies and procedures and agreed ways of working; these are bound by contracts of employment and have codes of practice to be followed – working relationships are professional based. My responsibility as a support worker is to deliver very high standard services to individuals. This includes supporting people with everyday living e.g. personal car, shopping, cooking. Personal relationships are based on emotions and are informal.
In my role I have to deal with a wide range of individuals who are both directly associated with the Care Home and those who are a necessity but who are indirectly required to assist with the business/operational needs. These “groups” can be split in two; Direct and Indirect. Direct Group Indirect Group Management Accountants Staff Solicitors Residents Banks/Stakeholders Relatives Employment Consultants Commissioners Suppliers 1.2 Explain how to support effective communication within own job role. With regard to supporting effective communication I always emphasise that I have an open door policy. If people feel you are approachable then they will not hesitate to seek any clarification they may require on any communication and this in itself supports effective communication.
The structure is quite vast within this entity, but for CHS Home Support Services there is a president, a compliance officer, three managers, two supervisors, and support staff. When an issues staff members need to follow the chain of command. An organizational process is a design of procedures for staff to complete necessary tasks. Management decides these goals for each staff member, and assembles staff with the structure to work together and accomplish the organizations goals. The process brings staff members to work together and not individually.
The quality of services that is an employee gives to a customer is the reason why customers return to the company. “In service firms, where the interface with the customers is broad and intense, all contact personnel must be well attuned to the mission, goals, strategies, and systems of the company. Otherwise they cannot represent their firm well and successfully handle all those crucial contacts, known
I need to be aware of the most up to date legislations and guidelines, including the CQC requirements and the welfare requirements. As a leading member of management it is even more vital that I am aware and up to date with the above, as part of my role is to guide, support and influence other staff to do well in their own roles. My own professional develop does not only impact on me but on other staff, the company and people who use the service. Reflective practice is a huge part of professional development and I need to be skilful in this to really benefit from it; criticising your own practice isn’t always easy but if you take a step back and look at it from different points of view it can really benefit how you recognise and utilise your skills. To improve my own knowledge is very important to me and I really enjoy learning new skills which can benefit my roles or future roles.
This department makes the everyday choices on and off the scene. From those in direct line to them, first-hand information is directed to those affected immediately. Information that can improve efficiency most likely starts with the ground troops also known as operations. Operations have their hands in with the human resources department, contacting vendors, organizing resources, and gaining new employees. Those are the key departments in Huffman Trucking, but all departments contribute to the overall productivity and functionality of the business.
As we deal with such large numbers of HCA’s needing to undertake these qualifications, it was necessary for the Trust to become a recognised vocational centre with City & Guilds. I manage the day-to-day running of the Vocational Team and I induct and support all staff along with my team, who undertake a vocational qualification. A large part of my role is to liase with the awarding body we use which is City & Guilds, this includes liasing with the external verifier in preparation for centre visits etc. Description of the Problem One of our Vocational candidates who we will call J for confidentiality reasons came to the office to discuss a problem that he was having with his vocational assessor, which was causing him to be distressed. J was from Pakistan and informed us that he was a Muslim, but not a practising Muslim; J had been working on his vocational award and was being assessed by A.
A paralegal will be responsible for many things; summarizing legal documents, performing and coordinating research, preparing reports, declarations, complaints, and correspondence, and checking all forms for accuracy. The ability to perform the actions with ease will be a important skill to acquire. Paralegals will need to