Communication Process Worksheet

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Associate Level Material Communication Process Worksheet Think about a misunderstanding you have experienced with another person at work, school, or in a health care environment. Write your answers in paragraph form. Communication Process Worksheet Lydia Francois HCA/230 August.11.2013 University of Phoenix 1. Briefly describe the misunderstanding, including the setting and the people involved. I had an altercation with one of my co-workers, on several occasions; she had just started working with me about 5months. She did not like it because the supervisor told me to show her how we do the linen. The supervisor asked me because I had been there the longest, and she caught an attitude and wanted to fight. I went to the supervisor and asked her to resolve this problem for her, because I am not going to lose my job because of her. We were called in the office there were witnesses that saw the altercation and they told the supervisor before she had come to help me she went out to get her some breakfast without permission. The supervisor told her that she was the one to authorize me to help train new employees on all the work that needs to be done in housekeeping when she has other things to do. So we apologized to one another and she is still working, 5 years now, and I am retired, she told me before I left thank you for showing me the ropes. 2. Complete the following table with information from your described misunderstanding. |Question |Answer | |Who was the sender? |My co-worker | |Who was the receiver? |I was | |What was the message?

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