Communication Hsc21.Wps Essay

1053 Words5 Pages
tionHsc21 communicating with and completing records for individuals 1. The legal and organisational requirements which are relevant when communicating with individuals as well as completing records and reports are the human rights act, equality act 95,data protection act 88, health records act 90, medical act 88, Disability and discrimination act 95, care standards act 2000, mental capacity 05, along with the organisational policies. 2. To provide active support to enable individuals to communicate their needs, views, and preferences, I would use materials like pen and paper or picture cards, encouragement and listening by showing interest and respecting the individuals rights and decisions, provide relevant and up to date information and ensure its adhered to and fully respected and understood at all times. 3a. Methods and ways of communicating that support equality and diversity are knowing the individuals preferences, using formats that are understood, ensuring every person is treated as an individual and supported for their own needs. 3b. Methods and ways of communicating that support the rights of individuals to communicate are having key people like interpreters, signers, and using aids to help, also contacting and having access to family and friends for advice and patiently waiting for replies. 3c. Methods and ways of communicating that are affective when dealing with discrimination when communicating are being patient, talking nicely, being fare, and keeping a situation calm removing individuals as best as possible, explaining everything and that trying to help, and reporting to manager and relevant people and documenting everything. 4. The codes of practice and conduct, standards and guidance are relevant to others and my own roles and responsibilities when communicating and completing records and reports are remembering

More about Communication Hsc21.Wps Essay

Open Document