HSC 3029: SUPPORT INDIVIDUALS WITH SPECIFIC COMMUNICATION NEEDS.
Q:1.1 Explain the importance of meeting an individual’s communication needs.
Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s rights are particularly important when using specific communication methods and language because it’s their way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to exercise their rights. Under the Human Rights Act 1998 all individuals have the right to ‘freedom of expression’. If unable to communicate they would be denied these rights.
For example: one of my service users has a series of communication problems, he has dysphasia, which resulted after he had a stroke. When he wanted to ask a question carers could not understand what he meant because what he meant to say sounded different to what he wanted, which lead to him getting upset, frustrated, and angry because he wasn’t being understood. His specific communication needs were difficult to understand at first however as I slowly got to know him and took my time to understand him I realized when he was asking for something he was saying something unrelated to what he wanted. So I sat down with him one day and tired to understand the phrases he used and what they meant to him. Like when he wanted his catheter bag emptied his phrase was (take it down) or when he wanted to go to his room he used to shout for his grandson. My point is that it is important to try to understand an individual when they want to communicate, as everybody is different and have...