Sierra Group also uses assigned dedicated project manager to coordinate customer request while IMS utilizes a single service center to handle all customer requests. Each company has similarities and differences in the organizational structure. Each organizational structure is responsible for different task. The organizational structure of the human resource department is an example. The human resource department has to assure there is recruitment of skilled employees to fit into open positions.
• Team cohesion - Within the team, members typically specialise in different tasks. The point of a team is that each individual in the team brings a range of skills, knowledge, attitudes, aptitudes, personalities and priorities to the team. • Personal achievement - The success of every individual is extricable bound to the success of the whole team. 4. It is important that the team’s purpose and role be collaboratively developed so all employees know and clearly understand the organisation’s vision, strategies, goals and objectives, and align their team goals with them.
I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within our care home together. Everyone is different and should be treated individually; you learn very quickly people’s individual communication styles. You are dealing with a wide range of personalities and abilities and your own communication style has to deliver to a diverse group with differing skill sets, and communication abilities. My level of communication within my job role is of extreme importance with regards to the client who should be at the heart of all communication around any establishment or company.
No matter the type of organizational setting, leaders and managers are needed to maintain the organization moving in the correct direction. In order to keep the organization moving forward, people need to lead and manage other people. Leaders focus on the external aspect of the organization when managers focus on the internal aspects. Leaders have to ensure that the organization is operating appropriately. Leaders spend most of their time collaborating and aligning the organizational goals with external agencies.
This will ensure that goals are met and high quality service is provided to external customers. 2.1 Describe the products and services offered by own organisation to internal customers Internal customer service is service provided to internal departments in our organisation or to employees in our organisation but a different department or to our service providers or suppliers who work with us to complete certain tasks and achieve certain goals within the organisation. By helping our colleagues and other departments, we are helping the company / organisation succeed. It also helps you develop your personality. Our organisation deals with all the areas of work or service in the (____________) and the (______________) that I work for is (______________).
Through guidance, leadership ability, and supervision of employees managers achieve organizational goals. Controlling is the measurement of performance against objectives and the constructive feedback to correct any performances not meeting the plans objectives. All these functions are integrated and mutually supporting, directed toward the goals of the
The team would involve a manager who would need to set out specific tasks or a group of tasks. Formal teams usually have rules and a clear expectation about the parts each team member plays. This team would be suitable because it allows everyone in the team to use their skills and qualifications to their best ability. Then you have the informal team, an informal team has less structure. Even though it is similar to a formal team there are some differences.
I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within an organisation together. When I am communicating with internal staff such as senior support workers and support staff, I use organisational communication which is an established language that is familiar within our company that all employees understand. Other forms of communication I use within my organisation are verbal, written, electronic, assisted, promotional and informative. Non-verbal e.g.
However, most of these regulations are grounded in the best possible outcomes for the service provider. In theory the procedure should result in good inter agency and partnership, working together to achieve the best safe possible outcome for all service users and employees. However, many times it can be seen that standard policy and procedure may clash and different situation may arise to meet individual’s needs. All policies and procedures are written in accordance with Voyage discrimination policy. All discriminatory communication will be challenged within our work place.
By doing this individual objectives would consist of contribution to company objectives and this then contributions to team objectives .this will then give personal development and job satisfaction too. the identifying areas of individual and team responsibilities in achieving objectives is in the norm carried out by the team leader or manger and this process is always done by knowing the responsibilities of the individual and team in achieving the required