Ignoring a phone call isn’t professional but sometimes it may occur, a blocked number may call and then you have the choice to either ignore it or answer. 1.2 give reasons for identifying the purpose of a call before making it It is important to identify the purpose of the call before because when you make the call you will sound professional. Also, you can have information with you which you may think you need and you can prepare questions to ask and get the necessary details which you may require. If you don’t prepare yourself before a phone call it can come across unprofessional, saying words such as ‘erm’ and ‘like’ shows the recipient that you are unsure of the points you are trying to get across. 1.3 describe different ways of obtaining the names and numbers of people that need to be contacting 1.4 describe how to use a telephone system to make contact with people inside and outside an organisation 1.5 explain the purpose of
A creative conspiracy for team success BY LEIGH THOMPSON 12 Industrial Management EXECUTIVE SUMMARY While standard operating procedures can be a sound way to conduct business, those procedures must be based on solid science that works. Unfortunately, for years the organizational guidelines for team creativity have been designed, unwittingly, to limit that creativity. New research has busted the stifling myths of yesteryear and revealed a new approach and best practices that yield better and more creative idea generation. january/february 2013 13 Several factors have made creativity paramount for successful teamwork and organizational success. Staying in place and business as usual are not optimal strategies.
“If you can sell your employees on the company's future and the importance of their role in it there are numerous advantages people are more likely to generate their own ideas, to contribute with enthusiasm, to keep slogging when it becomes unpleasant, and also to experience a sense of camaraderie and togetherness” (Spiro 2010) Another significant error that was made was in the HP story in which the vision was never communicated, step four. From the very start of the merger Walter Hewlett was not on board with it and therefore Fiorina also had a problem with step one. Although it seemed like she did try to implement change, and
Some editors through ignorance, and bad research can and do introduce errors in “fact” or “interpretation.” Often professor Wilson “refers” students to Wikipedia that well written and well sourced, but what’s the point of using an article if you have to filter through it just to check its legitimacy. Even though Wilson makes a valid point on how Wikipedia could improve its information it will take a while to convince people that Wikipedia has become a legit scholarly source. Both professors also agree that it’s a good place to get information but Waters feels that Wikipedia should be strictly limited to finding a topic or a source to start the research process but should not be used for further research. Water proposed a policy to the history department that it quickly adopted: “(1) Students are responsible for the accuracy of the information they provide, and they cannot point to Wikipedia or any similar source that may appear in the future to escape consequences of errors. (2) Wikipedia is not an acceptable citation, even though it may lead one to a citable
To a business entrepreneur, this fundamental attribute of patents of excluding all others from commercial production and selling of patented inventions, is a powerful protection from the proliferation of competitors in a specific business territory. Depending on the market, excluding competitors from direct competition can be extremely valuable (Inventor Basics, 2011). This attribute gives the inventor business monopoly which is likely to lead him to tremendous growth. Patents are also powerful tools to small business entrepreneurs who cannot stand the capacity of some big companies. If it were not for the protection of patents, big companies, with their robust capacity, would surpass the small business entrepreneurs in speed and cost of production and thereafter suppress them completely.
BUSN 513 Case Study 2 Case Study 2 – SK Hynix 1. Within the SK Hynix case, three arguments – property, fair competition and confidentiality – come into play. The first argument is that trade secrets are property and would have belonged to Toshiba/Sandisk as intellectual property; that the research data on the cutting edge NAND-type flash memory was a direct result of Toshiba’s labor and thus belonged to the company. Boatright clarifies further in the text by saying, “it would be wrong for a worker in the factory to disclose the details of a manufacturing process to a competitor, especially if the employee had been sworn to secrecy”; however, Boatright also says that ownership of a trade secret doesn’t confer a right to exclusive use but only the right to have the secret wrongfully acquired by others. In the case of Wexler vs Greenberg, we found that the owner of a trade secret is protected against the use of the information by others when it is wrongfully obtained by impermissible means (like theft).
“In what Context do Emotion and Reason Conflict?” Knowledge can not only be gained by one way of knowing, because not only that answer would be biased, it may as well be not true, this simply is because there exist certain conditions in which one view or perspective of the case is not enough. Such situations are mostly decision making. Now the question is, whether an individual would choose a more reasonable choice that would benefit the most, or choose a more comfortable choice that is a satisfaction to the hearts content. Emotion and Reasoning are both considered as ways of knowing, however like any other ways of knowing they cannot exist alone and therefore they do have flaws. These flaws are usually associated with the fact that they are unable to fulfil the need to gain the answer since they may be biased, however even when these two ways of knowing are put together, they may contradict each other, or do not share the same view on the same exact case, this is what is considered as the conflict.
No, only customizing innovation is not enough to be acceptable, because the needs and challenges are different in developed and developing worlds. A company who want to meet customer needs in developing country has to make radical changes from below and above to integrate customer needs. The local company may able to have freedom to make decisions with all capacity. Being autonomous about location, staff, incentives reporting structures, targets, and process are the requirements for local company. When the traditional logic, dominant thinking reach on impasse and conflict appears a clean-slate
… New Depth Sounder, Project 901 Current problems on New Depth Sounder Even though customers’ opinions are useful, customers usually see things at present. They are not necessary to image what new technology should be, a fact that will restrict company’s development if company relies on their opinions during the product development process. Using marketing research from current users is a good reference, but to reach out those potential customers having merely knowledge of Techsonic’s products and to broaden the market penetration will bring in more revenue. Furthermore, even though Techsonic carefully gather what customers need and invest tons of money in advertising and marketing research, they are gradually losing their market leadership in some field. This could result from a disruptive technology provider providing something beyond customers’ imagination and gain their satisfaction.
This is a problem because it may lead to individuals being wrongly identified as abnormal. • Social norms change over time and therefore it is problematic to determine abnormality as a deviation from social norms. Historically this definition has been wrongly applied to groups of individuals who are not abnormal but fail to meet the social norms of the society. • Social norms differ across cultures, therefore what is seen as abnormal in one culture would be normal in another culture due to their definition of the ‘norm’. This is a problem because it means that the definition cannot be generalised to all cultures as it would lead to people being