Strategic planning is crucial at this stage and there are tools available to help any business perform the analysis needed to succeed. Kudler Fine Foods is an upscale food store specializing in foods and services that appeal to a niche market; gourmet chefs and gourmet chefs in training. The firm had good initial success with its first two stores, but its third store is suffering with lower than expected sales. The firm wishes to continue expansion and increase profitable growth. Before moving forward the company’s owner, Kathy Kudler, needs to understand her company fully and have accurate knowledge about the firm’s internal and external environment.
The business objective is to maximize profits by offering the best quality products selections at competitive prices around. Kathy Kulder was the vice-president of Marketing for a large defense contractor. From her traveling constantly and the pressures of her job, Kathy looked for other opportunities. Relieving her stress, she began cooking gourmet foods. While doing that, she realizes there was an opportunity to open an upscale food shop in La Jolla.
WHERE DO YOU SEE YOURSELF IN 5 YEARS TIME IF KEPT ON BY WAITROSE? * I would like to have been apart and completed Waitrose’s graduate leadership scheme. This is because my skills in business and management will develop majorly and I wish to be a part of Waitrose’s vast and strong reputation. WHAT DO YOU KNOW ABOUT THE JOHN LEWIS PARTNERSHIP? * About 81,000 permanent staff * 288 Waitrose branches * 39 john lewis branches * Annual gross sales of £8.7bn * John spedan lewis set up the partnership * His combination of commercial acumen and corporate conscience, enables the john lewis partnership to be as successful as it is today * Won retailer of the year in 2011 * Waitrose Has a market share of 4.2% * AN EXAMPLE OF EXCELLENT CUSTOMER SERVICE * My parents had bought a table from John Lewis * Unfortunately during transit it was damaged * The John lewis delivery team apologised and instantly called their manager to arrange a second delivery for the table.
Structure matrix: since they have many products to develop. can organize functionally or along product lines successfully. More incentives for outstanding employees: Send the employee a recognition memo from the Manager's Resource Center Send out a "Great Achievement E-mail Award" to the entire company acknowledging one outstanding employee. With a little money incentives like restaurant coupon, gift card, dining with CEO or something like that Culture:Change the culture slowly. ii) Evaluate alternatives based on their strengths and weaknesses in relation to attaining to the goals of the organization and general fit/compatibility with other aspects of the organization (i.e., strategy, culture,
In order to reach its goal of regaining the competitiveness in the industry, a restaurant management system must be implemented. Abate Restaurant Manager is an engagement, analytics, and tableside ordering platform that brings Saleforce.com, world class customer focus, infrastructure to the restaurant industry. This system offers lots of features like inventory management, manager monitor, point of sale table management, etc. which will all boost competitiveness and productivity of the
1 Ethical and Socially Responsive Business Sean Adams Dr. Jeanette Horner-Smith Intoduction to Business June 3, 2014 2 Chipotle has a fantastic business. I believe that it is mainly cause of their code of ethics. Started from the bottom in California to becoming one the healthiest fast food chains in America. It really takes a good code of ethics to hold all of the business as well as the community together. Picking the right staff and the right employees and even the right investors, Chipotle has displayed great tools of their code to make sure their dream didn’t fail.
There are times that she has to be the manager and the cook at the same time. Beth says her most favorite thing not having the same stuff to do every day. She says it gets boring when you have the same thing to do day after day. She told me about the skills needed to run a restaurant like multitasking and having a good attitude. The education requirements to run a restaurant are just work your way to the top.
On top of that, Rick is also a passionate leader as seen from the presentation he was having with Chef Paul. Attending to every single minor detail, in this case as to how the dish is being presented or what goes into the dish, shows how much dedication he has placed in his job, even as a CEO, which is highly commendable. At the end of the day, Rick simply wants his customers to walk out of P.F. Chang happy and satisfied with their meal. The three leadership roles that Rick Federico could adopt are the leader, monitor and resource-allocator role.
Business Research RES/351 Lisa Hale March 17, 2014 Steven Thomas What is Business Research? In a simple term, it is a process of planning, acquiring, analyzing and disseminating relevant data to help decision makers to maximize performance (Business research methods, 11th Ed). I will discussthe process and the research it has taken for me to start Tralijon’ a catering business. I knew that when I wanted to get started in this business that I had to execute research, being an excellent caterer means you must know your competition and competition in this field of work are very tough. I like to eat at different places and try new things, but I also like the satisfaction of comfort food.
Week 4 Assignment 1: Employee Turnover Hospitality Industry Professor Danika Rainer HTM150 Marcia Dickens February 2, 2013 Employee Turnover The hospitality industry offers a wide spectrum of jobs and careers, down to the waitress at a restaurant. Most jobs at a hotel, restaurant or other establishments are considered part of the hospitality industry. Employee turnover may be quite high because usually the pay is very close to minimum wage and often times, the worker has to depend on reasonable tips in order to make a decent living. The type of a worker in the hospitality industry needs to be patient, resourceful and engaging. Customer service is an essential ingredient in the hospitality industry.