Chatsworth – the Adventure Playground Decision

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MGMT 541: Operation Management Case Study: Chatsworth – the adventure playground decision Rania Hafza 19/05/2014 Q1- Concept- It is the understanding of the nature, value of services and its uses. The woodland adventure playground is accessed through the farmyard, meant to recreation and leisure for children and family visiting place. It has a range of frames, bridges, high-level walkways, swings and slides. Package-It consist of products and services which include adventure park meant to a big attraction for families and provides with close encounters with a variety of livestock including pigs, sheep, cows, chicken, and fishes. There are lush green gardens with large man made lakes including a complementary gifts shop and restaurants. Process- It defines the way in which the component products and services will be created and delivered. The adventure playground is accessed through the farmyard with a number of frames, bridges, which are regularly maintained so, that the visitors that visit the Chatsworth house can see famous works of art furniture etc. and feel enjoyable. The below table represent possibility, cause effect of the adventure playground decision : Possibility Cost/year effect Remove it Saving £18,000 vulnerability Do nothing £18,000continues Acceptability Replace with similar £ 1,00,000 expense Not sure Replace with substantially better £2,50,000 expense feasibility. Q2- The four options at Chatsworth the adventure playground and decision are as follows. 1-REMOVE IT- The option remove it is tends to completely removing the playground as the maintenance cost is £18,000 which is so high and these cost is increasingly year and year. If the adventure playground is completely removed the Chatsworth can save these cost. 2-DO NOTHING- It means there is not change in the current situation the maintenance cost is remain continue

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