Trends in Business Communication Matthew Tirone COM/285 June 20, 2011 Dominic de Lacy Trends in Business Communication Having good communication skills is essential for being successful at work. There is verbal, written, and electronic communication, you will be asked to read, listen, ask questions, and work with others in teams. In the workplace you are required to communicate with your coworkers, supervisors, customers, suppliers, and many others. So building your communication skills is essential in the business world. Business communication plays a big role in your day-to-day activities at work and will help you manage your daily work activities.
However, when it comes to management positions I believe that Tanglewood should first look at their internal associates. Typically, those associates already know the culture of the business and the mission of the company. Core or Flexible Workforce: I don’t recommend the use of flexible workforce for Tanglewood. I say that because having a rotating schedule of associates like that doesn’t maintain the consistency that the company needs. Each person that comes in will have a different view on the business.
Explain how you would manage an HR technological change. What process might you use (cite theory as appropriate) to implement technological changes in a traditionally people-focused business? Thoroughly explain your process and decision…. HRM 340 Securing Employee Information Discussions 2 Week 7 All Posts 18 Pages DeVry Technology has changed the role and some functions of HR. Have these changes resulted in HR losing sight of its role towards employee relations and support?
“New software programs and devices constantly enter the market to help business communication. On the other hand, new technology and helping employees and employers master it requires a huge capital investment.”( Locker & Kienzler 2008). Electronic tools like personal digital assistants (PDAs), wikis and teleconferences help to raise production and ways of communicating with customers. On the other hand, other professional business people realize that they are “weighed down” by the new electronic communication tools and the time it takes to discover the valuable use of these communication tools requires money, training and time. Email has become a chosen way of communicating to customers and other co-workers.
Technological change can also affect the internal working arrangements - machinery leads to redundancies, new training may be needed etc. (Internet shopping and self-scan checkouts) Outsourcing production to cheaper countries. Skills requirements - Assessing the skills of the current workforce is an essential part of human resources planning as it enables a business to build up a profile of the training, experience and qualifications that employees already have. This is very important whether the business is capital intensive or labour intensive. As the nature and type of work changes within an organisation, so do the skills requirements.
The organization should follow company’s strong culture and consider retaining the talent employees to accomplish its business plan. But, Tanglewood relied on its experienced employees as a major source of talent. As I said before, suppose the company promotes internal employees, there must have many gaps in the organization. So, how to find new employees let them become skill employees are the big issues. 2.
Communication is a big deal so they are taught these ability when they first start basic training. Effective communication is important in the workplace it helps them engage with their co-workers, so communication is top priority when it comes to public services. Non-verbal communication: Non-verbal communication includes body language, hand gestures it is important especially communicating with someone who’s English is poor or a deaf person. Your body language shows more than what you’re trying to say. Verbal communication: Verbal communication is the most effective communication it can be spoken over the phone and also face to face.
1.1 Explain reasons for knowing the purpose of communication Communication is important to any business, all colleagues need to be able to communicate to each other and to customers via phone, fax, email, face to face. If we spoke to a colleague disrespectfully this would impact on our work as it would course friction in the working environment and means team work is not at its best which important to a business so every employee works efficiently. If employees were rude to customers this would have an effect on the company as it would damage the reputation and loose us business. At Traplet it is important for all departments to communicate as we all work on making sure the magazines go to print on print date, without communication we wouldn’t know what stage the magazine was at, the page count, if we didn’t communicate the advertisers would over or under sell on the pages, the editors may not get articles in on time, proof reading would be rush and mistake would be made. For these reasons, it is important all departments liaise with each other to make sure the magazines goes to print on time.
Each individual makes up a team and that’s what brands our company. At Interclean and EnviroTech, we strive to compensate all of our employees with the best benefits and salary plans probable. The compensation plan by InterClean and EnviroTech would include a combination plan of base salary plus commission from the work produced. Once the employees reach the objective goal, they will have the option to qualify for additional perks ranging from increased salary, pay bonuses, and “Sani Bucks”. Salary and pay bonuses are self -exclamatory, while “Sani Bucks” need explanation.
Communication does not only mean a manager talking to his or her employees, but also listening to their concerns and problems. For a manager, it is important to ensure their understanding of company objectives and their individual job roles, but it is equally important to show them the importance of their feedback to the achievement of targets and standards (www.careers-help.co.uk). Communication in the workplace is vital because effective motivation can’t take place without it. A manager needs to communicate with their staff on a regular basis, conduct weekly team meetings, discuss issues, and deal with grievances to remove communication hurdles. Effective communication allows employees to offer feedback and to provide creative ideas to help enhance and change business practices, policies, and procedures.