Change Management Boeing Case Study

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Select one or more diagnostic models that you believe provide a framework that succinctly identifies the key factors at the center of the Boeing situation. Explain your choice of model. The diagnostic tool I have chosen identify Boeing’s problems is the 7-S framework. I have chosen this tool because it is based on the theory that “effectiveness comes from the interaction of multiple factors” and that “successful change requires attention to the interconnectedness of the variables” (Palmer et al 2009, p. 124). The framework looks at seven main categories of factors within an organization, which are: structure, strategy, systems, style, staff, skills, and superordinate goals (Palmer et al 2009, p. 124). The 7-S framework would help identify issues at Boeing because a main cause of Boeing’s failures was the lack of consideration of the cultural implications of diversification within the company (Palmer et al 2009, p. 154). The use of 7-S would increase focus on staff morale and skills to smooth out the transition of Boeing into a more efficient and diversified company. Explain the Boeing situation in the terms of your selected model. * Strategy: refers to the plan devised to maintain and build competitive advantage over the competition. The executives implemented a series of changes with their overall strategy focusing on updating their technology systems, downsizing their operations, and reestablishing relationships with their suppliers’ in-order to cut costs (Palmer et al 2009, p. 153). * Structure: signifies the way the organization is structured and who reports to whom. The lack of structure at Boeing was realized when Airbus successfully booked more orders than Boeing. This led to executives to implement a vast number of changes within Boeing. The changes were implemented to overcome the bureaucratic structure, outdated technological

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