Centrum Co Case Study

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Case Study Number 1 – Centrum Co. Based on the three options I have put forward I would recommend purchasing the wall unit from Palm Beach Design. Why; Even though this is the most expensive option, it is also the most straight forward and stress free option. People always say you pay for what you get and in this case it’s true. Mr. Gates expects to have the wall unit installed within three months ready for the new headquarters inauguration party; this option achieves and guarantees that, with Palm Beach Design offering a full refund if the delivery date of 3 months (from date of order confirmation) to Centrum’s door in Virginia is not achieved. Stress free in as far; as you once you place the order and make payment you know it will be on your door step within 3 months, no need to chase up the supplier, freight forwarders, transport companies etc. also with the added bonus of not having to hire a crew to put the wall unit together, this is included in the quote for an extra 5% of the purchase price of the wall unit. Based on the brief I received, minimal cost does not seem to be the objective here, so I have looked mainly into the service on offer by Palm Beach Design & Heggard over what the cost would be. To me the dead line is the priority, so I have made that my priority when considering my options and drafting this memo. Palm Beach Design are confident in the service they offer, which make us (the customer) feel reassured that the shipment will arrive at the agreed time. We all know that issues may arise when shipping overseas, more so than shipping within a country or region, whether it being bumped off a container ship due to overloading (which is quite a common issue) or issues with transportation on even weather, Palm Beach Design seem confident in being able to rectify whatever issue may arise and keep the shipment on track for the agreed

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