Case Study John Higgins

3050 Words13 Pages
CASE SUMMARY Weaver Pharmaceutical is one of the largest U.S drug firms while Yamazaki pharmaceutical is a major producer of drugs and chemicals in Japan, also distribute Weaver’s products. Leonard Prescott, vice president and general manager of Weaver Pharmaceutical, thinks that his executive assistant John Higgins has lost control over his effectiveness representing the U.S parent company and has an extraordinary identification with Japanese culture. Due to Higgins are too attached to Japanese cultures, Prescott has noticed his attitude and thinking causes a considerable ineffectiveness of administration. Higgins also applies many characteristic of typical Japanese executive during his work, spending time listening to subordinates who face personal problems. He has also become a third-party of employees who have dissatisfied with the new policy, insisting their demands are defended. The new implementation has been objected by Higgins who thinks that Japanese culture must be preserved and not be changed anymore. Nevertheless, Prescott believes there are dynamic changes occurring in traditional Japanese customs and culture. This opinion is facilitated because many Japanese subordinates are more willing to try out new ideas than Higgins. Higgins has always been an effective and efficient manager who is adored by Prescott’s friend because he has received several excellent offers to go with other companies in Japan. However, Prescott believes the best international executive is someone who has a strong belief in the principle of home point of view and understanding of foreign attitudes. Plus, he also thinks that Higgins should not have strong emotional attachment to Japanese culture. PROBLEM STATEMENT Based on the cases study we see is that, John Higgins, as American workers holding the position of executive assistant, has an extraordinary identification
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