Case Analysis Scope

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WESTERN MICHIGAN UNIVERSITY Haworth College of Business MKT 4860 Marketing Strategy Fall 2013 Case Report Cover Page Case Title: Proctor & Gamble, Inc. “Scope” Submitted by: Indy Huggett Submission Date: 10/18/13 Assessment Item | Score/Evaluation | Decision problem | | Strategic options | | Analysis | | Recommendation | | Financial implications (if applicable) | | The Problem Gwen Hearst is the Scope mouthwash Brand Manager at Proctor& Gamble, Inc. in Canada. Her issue is that she needs to develop a strategy to ensure the continued profitability of Scope for the next three years (1992,1993,1994). In the year 1990 Scope held a 32 percent share of the Canadian mouthwash market. Her job is to ensure that with the introduction of new competitors that Scope remains to holding that majority share. She is responsible for maximizing the market share, volume, and profitability of the brand. But something new came to the market in 1988 that has Gwen worried. That something is Plax. Plax was positioned as a plaque fighter which was bad news for Scope because its only benefit at the time was to freshen breath. Gwen felt as if other brands like Listerine, Inc. planned on promoting similar plaque fighting benefits with their products as well so maybe it was time Scope had a little change as well. Nature of the Industry and Major Competitors: In 1987 the mouthwash industry had major growth with a 26 percent increase as new flavors were introduced like peppermint. Unfortunately in 1990 the growth had declined to a level of only 5%. Listerine dominated the market as a germ-killing and bad breath killing mouthwash until the introduction of Scope in 1967. Scopes main strength was its great taste. It was the first mouthwash that actually tasted good and made a persons

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