Therefore companies should remember to treat each customer with respect, regardless of how much money they are spending, because they never know if in the future the customer might make a larger purchase (Gibson, 2012, p. 15), or perhaps spread the word to a friend or family member who might spend significantly more money with the company. In any case, in order for companies to succeed they must find a way to make sure that their customers are satisfied and happy with their services. So that we can better understand how customer service works we will examine the role of the customer service representatives (CSR’s), the tiered service system, and the five critical skills and competencies a customer service representative must have. The role of the customer
You have plenty of locations and if you firmly believe in your company culture, than those who come work for you will stay. Overstaffing vs. understaffing Being a retail chain of stores I believe that during down season it would be better to be understaffed since you are not as large as other retailers and cannot afford to waste money. However, during high season you should overstaff since you want to maintain that great and comfortable experience for your customers that you are well known for. This is another reason for having a flexible workforce. Short vs. long-term focus In the case of short or long term focus when it comes to employment, it is my opinion that it depends on what you are looking for.
To continue to be the largest retail store, Target has to make sure that their prices are the lowest and that the products they sell meet all of the wants and needs of each customer. Quality and quantity of merchandise is necessary to make sure customers stay loyal to the company and recommend Target to others for the products and services that are sold there. (Target, 2010) Conclusion An organization must assure that each customer is happy with the products and services sell to become and remain a profitable business. Advertising and sales are important to an organization, but recognizing what a customer wants and needs is most important. If a company does not have the products to keep customers satisfied, they may not
Author of “Aids, Opium, Diamonds and Empire” to speak on the evolution of the FDA depicted in this documentary, “ Titans of industry really wanted to control the world finance system as a whole”. Null goes on to say that there were many types of medical education across the United States. When the Rockefellers took over the medical industry they closed down those schools and only promoted sales of their drugs, surgery and radiation. The Rockefellers had an alliance with I.G. Farben whom is known as the largest chemical and pharmaceutical company in the world.
Although advertisements seem as a positive addition to countries in need of a stable economy, it is a enormous impact on people’s lives. (Doc. E) Without it, people wouldn’t know the latest fashion style, the best car, or the new developed drink and it would keep people in a boring routine of buying the same products and not exploring. Even though advertisements try to influence people’s decisions, it is up to the people as consumers to make moral
To expand your business and continue successfully you must consider employing non-CPAs. Economic and Ethical Issues of Pricing All CPAs and CPA firms have a vested interested in ethics but how do they keep those ethics and professional codes of conduct while growing their business? How do they add value to their services during these economic times? This paper explores the idea of changing from an hourly billing system to a fixed fee pricing structure in order to grow and thrive, the ethical challenges of hiring non certified accountants and personnel and the professional
As an employee of a company who thinks highly enough to aid in education and bettering oneself as a person, well, gracious seems to come to mind. Changing jobs and employers is not what people normally want to do, so giving them reasons to stay is all that it takes. At Donco, we believe that the continuous effort to assist in employee health and wellness is strategy that affords all to win. A company is made up of its employees, for their bettering is our bettering. Education has many other positive ripple effects.
1. List the stakeholders as they emerge and record some of their interests: • Law Enforcement-Keeping immigrants out of the US and controlling what enters and leaves the US. • Social Services Groups-Keeping everyone healthy as they cross over and making sure everyone’s immunizations are up to date. • Religious Organizations-Spiritual growth for the immigrants that may need it. • Federal, State, and Local Governments-Impact on the economy, trying to keep up with those that enter the US.
As many companies who are international have had to do, Levi Strauss will need to find a method that all of their companies can agree with and keep it going while being ethical. This will help the company to prevent any, and in some cases all controversy. Conclusion With many companies in the international market, it is as important as ever to remain as ethically sound as possible. With the goal of increased earnings comes additional responsibility to accommodate all countries and their ethics. By modifying how the company does business outside of the United States, Levi Strauss and Company should be able to accommodate social factors as well as moral factor which will allow the company to be successful for years to come.
As US Chief Justice Earl Warren once said, “The right to vote freely for the candidate of one’s choice is of the essence of a democratic society, and any restrictions on that right strike at the heart of representative government” (www.kfc.org p.5). It has been proven that smooth transition to a typical life style and a feeling of self-worth help to decrease recidivism rates. Counseling, rehab programs, jobs, and various other every day activities help with these transitions. Voting, knowing that your voice and opinion matter is a huge factor is self-worth. There are so many things that block felons from returning to “normality” a simple thing such as voting should not be one of them.