Carter Cleaning Case

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Interview with Tamer Amer, HR Manager at Black Cat Qatar 1. How do you like living and working in Qatar? Qatar is a very diverse, cosmopolitan and warm country. It has a palpable desire to be a trendsetter and as the world’s largest exporter of LNG – Qatar is certainly positioned for leadership across all domains. It combines the spirit and tradition of yesterday with the business sense, environmental friendliness and sustainable know-how of tomorrow. 2. What is your average day at work like? As Human Resources & Administration Manager of one of the leading Oil & Gas contracting companies, my job is to design and manage programs to maximize organizational and employee production. My responsibilities span – Employee Relations, Recruitment, Payroll, Performance Management and Administration among other things. 3. What is your biggest professional challenge? The biggest challenge as a HR Manager is the continuous need to educate the stakeholders of the fact that Human Resource is a business partner function. HR professionals need to constantly educate and train the stakeholders on the different aspects of HR- whether it is performance management or succession planning, training & development or employee relations. The final conclusion is the alignment of the company’s business strategies with the human capital resources philosophy. 4. What is the most important thing you look for in new hires? Other than the technical skills, at Black Cat Engineering and Construction, we look for employees that have strong work ethics, analytical thinking, high integrity, commitment and a strong sense of responsibility. 5. What is the biggest challenge you face in hiring talent? The biggest challenge in hiring a talented workforce is designing diverse retention programs that fit multi-cultural organizations that typically are present in the GCC. It is certainly not a

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