The business analyst: The pivotal IT role of the future
Abstract Change is the norm, fierce competition is the driver, and lean thinking is the latest call to action. Information Technology (IT) has finally come into its own, now viewed as a value provider as opposed to a cost drain. With the stakes so high, IT organizations are faced with an extraordinary combination of pressures to deliver value to their organizations in terms of added revenues, avoided costs, lower taxes, higher productivity, less employee turnover, less risk exposure, etc. Competitive advantage is now linked to an organization’s ability to rapidly deploy IT solutions, and to change those systems as the business need evolves. IT projects must not only deliver high quality products faster, better, and cheaper (traditionally the responsibility of the project manager), they are also under intense scrutiny to positively impact the bottom line (increasingly, the joint responsibility of the project manager, project sponsor, and the business analyst).
the bottom line. Clearly, the business analyst has a critical role throughout the Business Solution Projects play an essential role in the growth and Development Life Cycle, not simply during the survival of organizations today. It is through projects requirements phase. (See Figure 3, Business Solution that we create value in the form of improved business Development Life Cycle Mapped to the Systems processes and new products and services in response Requirements Life Cycle, on the final page of this to changes in the business environment. Since data White Paper.) and information are the lifeblood of virtually all It is through the leadership of the business analyst business practices, IT projects are often the key mechanism used to turn an organization’s vision and that requirements are captured and fully understood by the technical team before solutions are designed strategy into reality. Executives have their eye on the and...