When health and social care professionals communicate with service users, it is important to know what tone of voice to use. Some people can be easily disturbed by a sharp tone of voice which can cause them to feel intimidated. When communicating with service users whilst in your career, you should use a tone of voice that you feel will encourage service users to listen and accurately respond. Pace of voice: The pace of your
Outcome 2 2.1 Picture boards, brail, sign language, finger writing, hearing aids. 2.2 my own role and practice can impact on an individual who has specific communication needs as if you do not communicate with a person in a way that they understand they may feel left out and alone, hence they may suffer from additional mental health disabilities such as depression. When you do spend time with a service user, and do include them and communicate in a way that they understand then they will feel as if they are valued Features of the environment that may help or hinder communication include: Visual Factors Lighting conditions: light should be on the talker's face Interfering objects: visual noise Distance: no further than 6 feet from the talker Talker's Face: face/mouth should not be covered head movements should be well-lit no eating, chewing, smoking moustaches
Also I may lack skills or knowledge to be aware of what else you should be doing or other ways in which I might work. Feedback may come from a variety of sources, including parent and colleagues as well as early year’s advisers. For this qualification, I may also be given feedback from my assessor Joy. Feedback works best if I trust the people it comes from and if they feel that they can give me an honest view. It is a skill in itself to be able to listen to feedback carefully without becoming defensive.
The difficulty that the worker may have when trying to carry this responsibility could be, that the person may be in denial and refuse to listen to the carer and take advice. In the work place there was example of confidentiality issues which make the work of carers easy because carers had to follow the care setting confidentiality policy by storing information in a safe and secure manner and also discussed sensitive issues in a private location. Confidentiality policy ensures service users personal information is kept safe. The difficulty is that if you carelessly allow service users information lying about, others may see it and you will be breaking the confidentiality policy which might lead you to losing your
CU303P/CT303 Principles of Communication in Adult Social Care Settings. 1.1 The different reasons why people communicate are To express needs, to share ideas and information, to reassure, to express feelings, to build relationships,to ask questions and to share experiences. 1.2 If you do not show effective communication then the person/people you are communicating with may not understand what you are trying to communicate to them. They may also misunderstand what you mean and give you an invalid response. 1.3 It is important to observe an individuals reactions so you are aware they understand what is being communicated to them.
It is also important to note that body language plays a large role in communication and may become a barrier, depending on a person’s perception. Psychological Barriers. The psychological state of the receiver will influence how the message is received. For example, when we are angry it is easy to say things that we may later regret and also to misinterpret what others are saying. Physiological Barriers.
Midas Week 1 Assignment BUS 644 Midas This paper will address several issues that are caused in the business operational efficiencies and the various solutions to minimize those issues in business operations. Business operating efficiency is nothing but the ratio between the input to run a business operation and the output gained from the business. In order to improve the operational efficiencies, it is very important that output or productivity surpasses the input. According to (Vonderembse & White, 2013), “the productivity increases, organizations can do the same work with less effort or can do more work with same effort. Increase in the productivity reduce costs, lower price and provide a basis for competing in a world markets.
M2- Self awareness is the ability to know myself, my abilities, limitation and what is my personality is like. Self awareness is a very important tool to have as it helps me to be conscious of my limits and areas for further development. It is hard to do this with a friend because we may not want the friend to know who we really are. Before we can professionally help others as counsellors, we need to be self aware. This is because of the nature of the role of counsellors.
A business can perform the research itself for an extremely less expenses. There are different ways for us to conduct primary research as I mentioned above. The use of survey and feedback forms is a great way of collecting information about our customers. Before creating survey questions, it is needed for us to organize for research questions, to explain what business targets our survey will deal with. Survey questions should be planned to meet the goals of our research.
This is because they may not want to be recorded and if they find out, you may not be able to use the information gathered. Feedback Feedback is when you give back information of what you have found from your research to those who were involved. This is because they may want to know how their input helped in the outcome of the overall research and find out if the research was a success. Vulnerable People Vulnerable people are those that need to have their feelings handled with special care. You need to address them in a way that will not upset them or make them feel unhappy.