Strategic planning is crucial at this stage and there are tools available to help any business perform the analysis needed to succeed. Kudler Fine Foods is an upscale food store specializing in foods and services that appeal to a niche market; gourmet chefs and gourmet chefs in training. The firm had good initial success with its first two stores, but its third store is suffering with lower than expected sales. The firm wishes to continue expansion and increase profitable growth. Before moving forward the company’s owner, Kathy Kudler, needs to understand her company fully and have accurate knowledge about the firm’s internal and external environment.
This will benefit both yourself and the company as it will expand your knowledge base and help to improve productivity and efficiency within your organisation. Assessment Criteria 2.5 The purpose of treating others with honesty, respect and consideration is to help create a positive, professional and friendly environment and to also improve the overall happiness and job satisfaction of all employees. The benefits of this will help strong and trusting relationships to exist between colleagues, to give a feeling of being valued and respected and helps colleagues to understand one another. It will benefit the company as employees are more likely to meet their deadlines and be happy with their jobs making the company run more smoothly,
The quality of services that is an employee gives to a customer is the reason why customers return to the company. “In service firms, where the interface with the customers is broad and intense, all contact personnel must be well attuned to the mission, goals, strategies, and systems of the company. Otherwise they cannot represent their firm well and successfully handle all those crucial contacts, known
The company needs to find innovative ways to ensure that they keep their employees happy and on a successful path. They need to ensure employee wages, and hours are comparable, and are able to provide for their families based on the state of the economy, because a happy employee is a productive employee. The company also needs to look at its marketing strategies so they can continue to grow and be successful in all markets around the world. Marketing is one of the most important research strategies and is the foundation to its success. With the right type of marketing research the company will be able to maintain its current customers and should be able to bring back customers that have left because of dissatisfaction, and because of the hard economic times.
Management accepts employees that follow the rules and do their job the way that management says to. * Expert Power: Employees listen and follow managers that have knowledge and that are experts in their fields. This helps employees do their jobs efficiently and effectively. Also having a manager with these special skills will make an employee follow the advice that is given to them. * Referent Power: Many employees have tried to emulate a manager because they respect and admire that manager.
PERSONNEL MANAGEMENT: POLICY AND PROCEDURAL ISSUES 2 EMPLOYEE ENGAGEMENT/DISENGAGEMENT INTRODUCTION Employers want employees who will do their best at work or ‘go that extra mile’. Employees want jobs that are worthwhile and that inspire them. More and more organisations are looking for a win-win situation that meets their needs and those of their employees. What they increasingly say they are looking for is an engaged workforce. Employers want engaged employees because they deliver improved business performance.
An employee's perception is everything, even if it may be incorrect. Another way that employee relations can be improved is to have the confidence of your employed staff. Having managers / supervisors that employees feel " have their backs", listen to what they have to say, pass along their fears, concerns, and ideas to the powers that be, and remain creditable, mean the world to employee. These managers / supervisors are an asset to any company. To an employee, the manager / supervisor is the company.
Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
Developing a reward system for the staff can boost morale by manage the human resources this way the staff will be sure to work efficiently with the prospect of receiving an extra bonus or reward on top of their wage or salary this will allow for the business performance to be improved as more efficient working allows for less time and lower costs for the business. In a school this could be teachers producing good quality lessons where all members of the class learn to
Anyone who has raised a child can understand the many obstacles and challenges of parenthood. Every parent wants to see their child happy and succeed in life, but in order to accomplish that, many parents believe they must grant their child’s every want and need. Ruben Navaratte Jr.’s article from the San Diego Tribune, “The deprived child who has it all” is shared to be aimed towards the parents of the new millennium. Navarette bring up the issue about parents of the new millennium who make the mistake of ironically providing too much for their children. In the opening paragraph of the article, Navarette shares his own experience of growing up as a child in the 1940’s.