Boeing Planning Operation

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Boeing Planning Operations Dimetrious Jones MGT/230 March 4, 2013 Mary Tytran Boeing is a large organization that is involved in aerospace, making commercial airplanes, military aircrafts, missiles and satellites (The Boeing Company, 1995-2010). Business planning in a large organization such as Boeing is a very complicated process, because it is influenced by external and internal factors. There are four factors that influence Boeing’s operational, strategic, tactical and contingency planning (The Boeing Company, 1995-2010). These are quality, cost, scheduling and customer satisfaction. Quality is very important to Boeing not just the service or product provided but quality employees doing quality work. Boeing has to plan a process that allows quality production, improvement, and quality assurance. To the Boeing accountants company expenses or cost must meet their logical purposes and must not exceed profits to maintain financial stability. Planning includes timing which is an important aspect of life, and business is one aspect that is not exempt. Every aspect of planning has to deal with the issue of scheduling or schedules. Some companies understand tardiness and other organizations are using it to build profits on their investments, which include credit card companies, video rentals along with many others. As for Boeing it will lose revenue and contracts for making late deliveries (The Boeing Company, 1995-2010). The factor that links the other three together is customer satisfaction. No company knows whether they are providing quality goods and services without proper customer feedback. Boeing is given the opportunity to be responsive when dealing with customer feedback. Processing and collecting the feedback will give the company some insight on its products success, unnecessary production cost and other flaws. By Boeing implementing these four

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