It also can encourage the mentee to open up and speak more. Good listening skills can promote trust and respect. Active listening has several benefits. It forces people to listen attentively to others, and it helps avoid misunderstandings. Restating what the speaker has said makes certain that there is a common understanding between the listener and the speaker.
Touching on more listening techniques in later chapters he offer three technique to help improve are listening techniques. This includes having a save environment to share feelings, to have an understanding and the ability to actively listen to the talker and to clarify the problem. In conclusion the book serves as a wonderful resource tool to use to improve our listening and communication skills. Helping us to understand that showing emotion such as empathy or warmth are crucial in the effective role of communication. Allowing us to build stronger families, friendships and stronger communities (Petersen, 2007).
Expressing thoughts and ideas – in order to encourage children and young adults to talk about what they learned and what they think, or encourage them to express themselves imaginatively, communication skills are also needed. Effective communication is also needed when giving and receiving support. Very often children and young adults need reassurance and comforting, and it is very important how professionals use their communication skills to build child’s self- confidence. It is also important to reward child’s or young persons efforts by giving them time and
Service users are more likely to confide in carers which they trust and therefore will help to build their working professional relationship. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Asking the individual - this would enable me to identify if the individual is hard of hearing and also if they understand the language in which I am asking. This is probably the best way of establishing their communication needs as I will be able to gain an immediate understanding.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
It is a skill in itself to be able to listen to feedback carefully without becoming defensive. It is often easy to begin to defend the reasons why I do things, but the key is to remember that the focus is on improving performance. It is my responsibility to ensure my knowledge and skills are up to date. It is important to regularly attend training and refresher courses such as First Aid, health and safety training. Legislations and procedures are constantly changing and it is important to maintain your knowledge and keep it correct.
Conclusion Understanding and evaluating leadership styles and theories can allow an individual to assess his or her capabilities. I admire a charismatic leader, Janet Mock, and her ability to influence and shift the mindsets of others. However, my transformational leadership style provides me with characteristics to motivate other to be more creative and efficient. I can identify certain qualities I wish to possess to hone my charismatic leadership style. Additionally, I would be a well-versed leader that has the capability to tailor different leadership styles to individual behaviors of
Person-Centred Care is an approach to care that respects and values the uniqueness of the individual, and seeks to maintain, even restore, their individuality. We do this by creating an environment that promotes personal worth and uniqueness, social confidence, respect, truthfulness, independence, engagement and hope 1.2 It is important to work in a way that embeds person centred values because, I believe that the person centred values is a process of continual learning and listening, acting in alliance with their family and friends and focusing on what is really important to someone today and in the future. It is important so we may able to assist people in saying what is important and we could help them to take control of their lives. 2.1The more you know the more you are capable of assisting. You can't help people if you don't know their needs or wants.
The second reasons to why we are studying different learning styles is because of personal reasons such as to improve your self-confidence and self-esteem, to learn how best to use your brain which can never be a bad thing, gain insight into your strengths and weaknesses, learn how to enjoy learning more, develop your motivation for learning and maximising your natural abilities and skills. Learning Styles Theories The different learning style theories there are to enhance you learning skills are VAC, Belbin, Kolb, Gardener and Honey and Mumford. The VAC (VAK or VARK) learning style theory is one of the most common and widely used categorisations of the various types of learning styles
Volunteering with victim support will help me develop new skills such as communication, team work and time management. It will also show that I am committed, can deal with responsibility , prioritise work and have good listening skills, which are very important. I will have the satisfaction of knowing that I have helped others to move