How can positioning inhibit and improve communication? Positioning can create barrier on receiving and interpreting messages which inhibit communication. If we cannot see each other then it will inhibit communication. In care setting, it is important to keep our eyes at the same level as the person that we are communicating with. But it is as important to consider positioning while working with different people having different difficulties.
Poor lighting can prevent a person from noticing non-verbal communication and could reduce a hearing impaired person’s ability to lip read. Environments that are too hot or cold cause discomfort and those that lack privacy discourage people from expressing their feelings and problems. Developmental stage – a person’s developmental stage could limit their ability to communicate and may be a barrier to effective communication if you don’t take this into account when choosing your words or way of talking to them. Don’t use long sentences, complex words or unusual phrases with young children, for example. Sensory deprivation and disability – visual impairment may reduce a person’s ability to see faces or read written signs and leaflets.
Outcome 3 Reduce barriers to communication 1. Identify barriers to communication Jargon: When a service provider uses technical jargon the service user may not understand, using acronyms to refer to things for example. Cultural differences: The same thing may mean something different in another culture ie thumbs up means ok in our culture but in another culture it could mean something else. Health: A person may not be able to communicate as well if they are ill. Some long term illnesses like Parkinson’s can impair communication.
So explaining what we are doing through Speech or Body Language is important in Social Care settings. 3. Explain why it is important to observe an individual’s reactions when communicating with them (1.1.3) As a Support Worker mistakes can happen and some Service Users cannot talk so they might show communication via Body Language to get their point across. So if we have made a mistake we should be observing them at all times so we can help them and make sure they are comfortable and safe within their surroundings. 4.
In this scenario it is important that you use their preferred method of communication. This can be sign language, makaton, or any other type of method that will ensure both you and the service user know what is being said. If you do not have the right equipment in the setting to help communication be effective, the service user may feel discriminated against as you are not providing for their needs. In health and social care settings, it is important that you provide equipment for everyone so that no one feels discriminated against. Language barriers can cause people to feel discriminated against, meaning that they make feel unhappy and uncomfortable in the setting.
Promote Communication in Health, Social Care or Children’s and Young People's Settings – Unit 1/HSC 031 1.1 Different reasons people communicate People use communication for differing reasons but ultimately communication relates to the sharing of information. Through communication people convey their thoughts/ideas, feelings/emotions e.t.c. Communication is essential within the health and social care setting. Staff need to communicate with clients in order to best assess their needs, then plan for and support around them. Staff need to communicate with one another in order that each is aware of the needs of the client group and contributes to providing continuity of care.
The medical coder will need to make sure that codes are not being unbundled and the global period pertains to surgical procedures. Next the coder would need to compare the providers evaluation and management codes with the national average. When this is done patterns of fraud may be able to be seen. Using modifiers correctly is also a part of the compliance strategy. Modifiers help with duplicate billing and unbundling of codes.
Barriers to communication could include not being able to understand or being aware of someone’s needs, wishes, beliefs values or culture, whether from the individual not being able to communicate properly through a disability( speech impediment/ deafness) or through ignorance. Having a noisy or uncomfortable environment could have a part to play as the individual may not feel comfortable or may feel they have lack of privacy. The language we/they use could also cause problems, whether someone doesn’t speak properly or clearly, or if the language being used isn’t the individuals first language. 3.2 Q. Describe ways to reduce barriers to communication A Ways to reduce barriers to communication could include:- *Showing that you are listening and interested in what the individual has to say.
Speech programs installed on pc or telephone. British sign language or deaf blind manual alphabet being available. Personal information can also be a problem. Sometimes individuals are unable to write or read private correspondence which can cause them to lose confidentiality. They can sometimes lose touch with people as they are unable to user the telephone.
People come from different cultures therefore in some cultures one thing could mean a different things from the other,so this could end in missunderstanding and missing information. Sensory barriers is onother issue for people who cannot hear or see,they cannot receive information or pass over if they have impairment to one or both senses. Environment is an issue for those who have disabilities,let say a service user in a wheel chair cannot erach to make eye contact with the receptionist,for communicating could be affected,or might be a dimly lit room and someone who cant see might have difficulties to read or see propely. Using slangs is also not a good thing to do,and people might interpret different. To use a technical language could be scary for the service user as he doesn't understand the terms and start worrying about what is going to happen is case you might, let say ,wanna take the service user to hospital to give blood to make sure on his health.