Barriers to Effective Communication

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Effective Communication in Criminal Justice Settings University of Phoenix CJA/304 Stewart Stanfield January 21, 2013 In the criminal Justice communication both verbal and non-verbal play a major role. Weather it be the officers, the court room players, or any other job in this field, the process requires that some type of communication takes place. There are advantages along with disadvantages that occur with the communication that an officer must address when communicating with the public, court settings, a correctional institution and juvenile facility that can impact how the criminal justice process proceeds with a certain in situations. In a public setting an officer needs to understands the community that they are serving, by addressing them formally and understanding their terminology the officer is able, to earn respect and get the information that he is seeking quicker. When addressing the media The officer should release only the information as to what happen and that it is be handled by the police department. Avoiding questions that could trick them into giving out information that has not been sanction by the department and could affect the investigation. This is why officers should outline what they are going to say before they speak to the public.(Wallace, & Roberson, 2009) Another tactic that “Dr George Thompson, a former police officers and English teacher, developed a form of communication called tactical verbal communication. (Principles of tactical communication, 2008) Tactical verbal communication helps officers to reduce possible hostile situations with communication and physical presence. This form of communication avoids hostility, while allowing officers get or maintain control of the situation and peaceful result. “Tactical verbal communication trains officers to assess a situation and respond in a

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