To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs (2 marks) To make sure that the service users needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. 2. Wishes and preferences (2 marks) It is important to find out about the individuals wishes and preferences so that there is no misunderstanding or mistakes that could be prevented, knowing what type of
To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs (2 marks) To make sure that the service users needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. 2. Wishes and preferences (2 marks) It is important to find out about the individuals wishes and preferences so that there is no misunderstanding or mistakes that could be prevented, knowing what type of communication is to be used, ie lip reading, and speaking clearly and looking at the client when you
2.1 Compare ways to establish the communication and language needs, wishes and preferences of an individual speak to family or friends speak directly to the individual 2.3 Describe a range of communication methods and styles to meet individual needs Five senses to receive and communicate information: visual - seeing auditory - hearing olfactory - smelling kinaesthetic - feeling gustatory - tasting 2.4 Explain why it is important to respond to an individual’s reactions when communicating. When responding to an individuals verbal and non-verbal reactions you promote quality of services, create trust and builds rapport. You apply the organisations equality and diversity policies. In order to achieve these goals you need to decode the individuals verbal and non-verbal message. Failing to do so can cause the risk of confusion, misunderstanding or leave the individual with anxiety, frustration or bad feelings.
By understanding we mean Processing and making sense of what people say Understanding words being spoken Understanding the rules of grammar used. By communication we mean the way in which language is used to interact with others, Using language in different ways to question, clarify, describe and debate. Using non-verbal rules of communication: listening, looking, and knowing how to take verbal turns and how to change language use to suit the situation. The ability to take into account other people’s perspectives, intentions and wider context. We need all three elements in order to get our messages across.
Explain how own role and practice can impact on communication with an individual who has specific communication needs. Depending on the individuals specific communication needs, it is vital to manage the way you communicate, be it through sign language, verbal or by other means, to suit each and every individual. Some individuals rely on lip reading to be able to understand what someone is trying to communicate to them, to that you would face towards them making sure you speak clearly, this way it is easier for this individual to understand you. The same applies with all forms of communicating, if using sign language, make sure all hand motions are visable, if someone is hard of hearing, be sure to speak in a clear tone and at a volume that they will be able to hear. If you try to communicate incorrectly with a person with very specific ways of communicating, then it is possible to cause the individual distress, cause aggressive behaviour due to anxieties, give
In this syntax you can include more than one two clauses and one of them will be the major sentence while the other will be the subordinate clause. Form Of The Sentence After the selection of the syntax you can go for the forms of the sentence, in which the writer has to decide about the density of the sentence. The starting of the sentences can be the choice of the writer like the writer can select it from the phrases like, for instance, moreover, furthermore and many other. Another important thing is that the link between the two sentences should be also maintained so that the reader gets no confusion during reading. Diction After deciding the structure and the other related norms of writing the sentence, the next step should be the diction.
ARGYLES THEORY ON COMMUNICATION Communication can be explained as the flow of information and ideas from one person to another. It involves a sender transmitting an idea or information or a feeling to a receiver. Communication will only occur if the receiver understands the exact information or idea that the sender intended to transmit. Effective communication can be explained in argyles theory of communication cycle Argyle believed that interpersonal communication is like learning to drive, a skill which can be developed. It involves building an understanding of listening, observing and reflecting on what another person may be trying to communicate.
Communication can be done verbally by talking or writing, through letters, emails and leaflets, or by using body language to get your message across to the receiver. “Communication is really important because that's the way of expressing yourself. If we don't communicate clearly with each other, there's no point in communicating at all.” (www.mencap.org.uk). By communicating we create and preserve relationships with others, to convey and acquire messages and instructions and to understand and to be understood. We interact to share our feelings, opinions and emotions and to listen to others to show them that we value their opinions.
Assignment1 1.1 Review the range of groups and individuals whose communication needs must be addressed in your own job role. Hard to reach client groups: This is a particular client group whom live in the suburbs of communities that may not have access to services due to transportation are often not inclusive of accessing treatment. Their communication needs, need to be met by creating a diverse way of engagement by utilising outreach provision. This intervention can assist in establishing affective ways of communication in order to develop meaningful ways of engagement and treatment options. Disabilities: Clients with disabilities such as sensory impairment often find it difficult to engage in treatment due to obvious barriers and under skilled staff.
Be able to meet the communication and language needs, wishes and preferences of individuals. 3.1 Identify barriers to effective communication. Effective communication can only be achieved if the parties involved have an understanding of the information being conveyed, not only that but also an understanding of subject and reasoning. Things that could impede this process could be cognitive impairment; sensory deprivation and disability; medication; external influences e.g. audience, noise, lighting; the service user’s disposition and also the support workers if communicated ineffectively; the use of jargon and language and cultural differences.