L.O 3 Understand how to reduce barriers to communication 3.1 identify barriers to communication There are many barriers to effective communication such as; * Speaking a different language: When someone speaks a different language or uses sign language, they may not be able to understand what the other person is trying to say. * Sensory barriers: When someone cannot receive or pass on information because they have an impairment to one or more of their senses, the most common is hearing or seeing. • Slang – when a service user uses language that not everyone, in working with colleagues or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. • Jargon – when a service provider uses technical language the service user may not understand. • Health issues – when you are feeling ill, you may not be able to communicate as effectively as when you are feeling well.
Communicating with different cultures can be very complicated and very misunderstood for the obvious reasons of language barriers, but communicating with different genders can arise some difficult challenges. Some of the challenges that may arise are often misunderstandings with
1.3 Explain how distress may affect the way an individual communicates. All individuals may react differently when feeling distressed. Some may become quiet, and not want to talk or make eye contact with you. Others may become angrier, and do all the talking in the conversation, and they may begin shouting. Individual’s self-esteem can be low, and their body language may be closed or negative, this can make communication difficult with an individual whom is distressed because you may not get any feed back from them, or you may not get a change to talk or be listened to to help them.
Language barriers can cause people to feel discriminated against, meaning that they make feel unhappy and uncomfortable in the setting. This can really lower their self-esteem and make them feel that they are not worthy. Also, without the right equipment and support, the service user may not receive the right care and help that they need causing things to become worse for
Some of the symptoms of distress are mumbled/garbled speech or stammering, anxiety, anger, aggressive body language and concentrating problems. These are barriers that impact on effective communication, leading to misunderstanding on both sides. If you are the person in distress, you cannot hear or able to understand the whole picture because of the vicious cycle mentioned above. Individuals who are distressed will not be able to concentrate properly or focus fully, therefore their communication skills will be negatively affected. Whenever an individual becomes distressed they may experience the sense of "self" being compromised, as in low self esteem, effective communication may suffer as an individual feels withdrawn or stressed.
Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
Unit 201 Outcome 1 1 - People communicate for differebt reasons, to protray their feelings, emotions, pain opinions etc. Communication is essential, so that it ensures a continuity of care for the service user. 2 - Effective communication is important as it ensures that information is clear, concise, accurate, non-judgemental and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service. 3 - Its important to observe an idividuals reation when communicating with them as to see if they are listening and understanding what you are saying.
3.1 People from different backgrounds, for example a some culture’s would find eye contact rude and unacceptable, some people from different backgrounds may use slang words for example, calling people babes, me duck, or may ask if they want the loo, some people may not understand what that means which could cause distress and a misunderstanding. 3.2 Barriers to effective communication could be, somebody with sensory impairment and the person working with the individual cannot use their method of communication and the individual could get frustrated and misunderstood due to this, people talking in different language would be a huge barrier.people from
This can lead to lack of trust and lack of confidence. You could end up giving the wrong type of care as you could miss out important information which could then result in harm to a service user or colleague (or both). Aiii: Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Observation - By observing someone closely can be realised which language should be used, or whether there is any disability or illness.
Communication is there to prevent misunderstanding or conflict. 2.2 There are many factors to consider when promoting effective communication. You will have to decide whether it would be best to speak to someone one-to-one. Will you be formal or informal? ................................................................................................................................................................................................................................................................................................................................. 3.1 People from different backgrounds may use or understand other communication methods.