CASE 6: COUNTRYSIDE ENVIORNMENTAL SERVICES The case “Countryside Environmental Services” focuses on the affect an employee’s unpleasant behavior has on the team and organization on the whole. Gwen not being satisfied with her supervisor John, salary structure, family etc. subjects to incivility the very first day of her meeting with a new entrant, Vincent. Despite of such behaviors the company owner and manager John was not successful in managing her. Though John had sympathy for the family pressures she was facing, but her unpleasant behavior was affecting the efficiency of the entire team and the organization.
1.1 Identify causes of conflict at work (12) According to a study by Bell and Hart in 2000 and 2002, there are 8 causes of conflict. Conflicting resources, conflicting styles, expectations, goals, pressures and roles, different personal values, and unpredictable policies. Poor management can cause conflict in the workplace. If the team don’t know the boundaries and goals, or if they are unclear of what job they are supposed to be doing, they will start to clash. I think this was the case in my workplace, due to naivety and lack of confidence.
Denver Department Stores Case Study Colby Lowery, Alan Koepke, Kenneth Lindsey Jr. MGT 824 February 28, 2014 Jeff Cohu Denver Department Stores Case Study Identified Symptoms: • Cut-Throat Environment: unhappy employees, unfriendly environment. ➢ Lack of input by sales personnel. Mr. Cornwall had no clear expectations or goals for employees. • Customer dissatisfaction: Customers felt pressured and harassed. Had to ask repeatedly for help by different sales people.
I also think that the manner in which Alan started the review has destroyed his employees’ moral, and demotivated them because of his negative approach at the commencement of the review. Further, I think that Alan’s view of his job as clouded his judgment and his performance on the job. His job dissatisfaction has fostered a negative and unsupportive work environment with his employees. 3. Identify specific comments by Alan that show he is either effectively listening to his employees or that he is not.
Workers in Generic Workers Union local 153 are unhappy with their union. They believe their union representatives do not respond to their grievances, are cooperating with the employer GloboTechMonstrosity INC., and do not fully disclose the finances of the local. What are the options for the disgruntled union members? What are their legal rights, and where do they derive
Cohesion was easily attainable for the weekend work group because of the similarities in the employees’ external statuses. But through other background factors, mainly the organizational culture and reward system, the group cohesiveness produced emergent systems that became detrimental to the workplace and overall organization. A major contributing factor for cohesion among the Toronto Training Academy’s (TTA) employees was the similarities in their external, or outside of work, statuses. These include similarity in age and educational background, as well as the fact that most of the participants in the tournament games were male. These characteristics hold true for the two supervisors in the group who participated in bagel hockey as well.
Trouble arose in 1989 at the resigning of the general manager, due to “irreconcilable differences” (p. 574). An additional couple hired for replacement lacked “European hospitality practices” (p. 574), and financial as well as clientele deteriorated under their lead. Due to the adverse effect, new management was hired late in the same year. Vacancies and financial decline were the Inn’s confrontations. The reoccurring problems the new general manager, David Bart, was up against, were mainly due to front desk inadequacies, threatening their
Engstrom Auto Mirror Plant: Motivating In Good and Bad Times Who is the main Character Ron Bent the plant manager is the main character. He is tasked with attempting to turnaround the Engstrom plant because of low productivity and slumping profitability. What is Actually the Problem Although there are many different issues at the Engstrom plant, one of the main problems is that the management is not properly motivating their employees. This is causing low productivity and profitability at the plant, which is making Ron Bent the plant manager lay off workers and the Engstrom Family consider closing the plant. Bent describes this as a “vicious cycle”.
The Homestead Strike The Homestead Strike was held at Carnegie Steel Mill, and was famous for the struggles between the Labor Unions, and the Business owners around the late 1800s. Many of these struggles turned very violent, which caused many to get hurt. The Labor Unions (Organization of workers) were wanting higher pay, shorter work hours, and upgrade safety conditions for the members. Many Business owners think that Union is an act of trying to take charge of the business owners right to run their company as they please. The owners also don't like the fact that the Union Leaders can call a 'Strike' when the workers feel threatened with their job.
Internal Conflicts: People living in Canada in the 1900s have been through some tough times and due to that it is controversial if Canada is a nation to be proud of. The government of that time was careless about people’s opinion and made decisions which were considered unfair by citizens of Canada. Due to the government’s carelessness and unfairness Canadians should not be proud of Canada because of how difficult internal conflicts were handled such as the On-to-Ottawa Trek, October Crisis, and the passing of Bill 101. It is believed that the matter about the On-to-Ottawa Trek caused by poor living and working conditions in the unemployed relief camps could have been resolved fairly and responsibly, but it wasn’t handled very