Feedback must be given to them to encourage future planning and progression. 1.3 Explain the responsibilities of an assessor. It is important that an assessor understands all standards and criteria so that a learner is aware of all the requirements they will be working to. Assessment planning is essential so that time is used effectively throughout their qualification. This helps the learner to be prepared and well informed.
By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
By effectively getting your message across, you communicate your thoughts and ideas successfully. When you are not effective, the thoughts and ideas that you impart do not certainly display your own, creating a communications breakdown and producing barriers that can cause problems in reaching your goals personally and professionally. The Importance of Communication For communication to happen it must move from a sender to a receiver. This must happen regardless of the structure of communication. For communication to be successful it has to be understood by the receiver and the ability to be replied to.
1.1 Explain the importance of meeting an individual’s communication need. Idividuals who have communication problems need support to enable them to express themselves effectively. That is why its important for the carer to be aware of the individuals preferred method of communication and to use this, as this is their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights.
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users. With service users I initially need to establish a service users ability, needs and preferences in relation to communication needs and develop a plan of action to provide appropriate support that meets the service users communication needs and methods. The assessment involves observation questions and regarding information on a number of areas including ways and their preference of communication by service users which support process of completing the service users person centred plans. Any changes to service users’ needs need to be recognized and care plans changed to support the changes. When conversing with service users I ensure I speak in an informal relaxed way I
Understand Why effective communication is important in the work setting. Communication is the act of transferring information from one person to another. We communicate in a variety of different ways that may be verbal and non verbal. People communicate for a variety of reasons and it is essential to communicate effectively to build and maintain positive relationships. Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour.
02/01/2015 Unit 501 Use and develop systems that promote communication ( SHC51) By Debra Purnell Learning Outcome 1 Be able to address the range of communication requirements in own role 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. The generally agreed definition of communication is to share important information – as well as general conversation- with another being. Communication is a two way process and involves actively listening as well as speaking. There are numerous ways of communication and not all of them are verbal- body language is an important aspect of all types of communication and being aware of this whilst attempting to instigate communication is vitally important. When dealing with other managers or other superiors and other professional people, I tend to use a variety of methods, which range from verbal to email/fax/text using a level of vocabulary which will be understood by the recipient.
Communication and Collaboration Communication is “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior” (“Communication,” n.d.). Communication is a key element for a team of individuals to collaborate effectively to produce the desired outcome of a project, “...active participation in a manner which builds a collaborative knowledge base in the discussion involves an interactive pattern of dialog among and between members” (Seckel, 2007, p. 25). How individuals communicate among their team members is important. Team member’s individual approach to communication can seriously affect the team’s success. The teams’ ability to accomplish a meaningful and successful project relies on the individual communication skills engaged by its team members throughout the project.
To understand the meaning of what is being communicated, what messages are being sent/received and having effective communication skills are integral to social work practice. Trevithick (2005) states ‘I do not believe that it is possible to be an effective practitioner without being an effective communicator’ (p: 8). Once we have established that, we must understand the similarity and analogy being used. The statement boldly compares two things
Interpersonal skills also known as communication skills or people skills refer to the knowledge which an individual uses to interrelate with other people. Interpersonal skills include active listening and tone of voice as well as leadership traits and delegation (Tomlinson, 2004). It is how well you communicate with somebody and how well you conduct yourself or carry yourself. The level of interpersonal skill is as much a factor in career enhance, as is technical savvy. Interpersonal skills are used during work communications and interaction to attain certain effects or outcomes.