Applied Organizational Management Principles for Team Motivation to Not for Profit Volunteers to Increase Participation and Productivity.

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Introduction World Medical Relief, Inc., a not-for-profit organization, was established in 1953, by a Detroit area homemaker, Irene Auberlin, for the purpose of improving the medical care received by people worldwide. World Medical Relief sends shipping crates of donated used, discarded and outdated medical equipment, drugs and supplies to countries in need. Most recently World Medical Relief, in conjunction with the University of Michigan Medical School and Hospital, has created a program to reassign sterilized usable pacemakers and internal defibrillators from deceased patients in the United States to patients in need overseas. Locally, World Medical Relief offers discounted prescription drugs via U.S. Mail to indigent home bound patients. While the medications are donated to the organization, other costs have to be met. The organization has twenty-two full time employees, fifteen executive board members, and nearly 150 rotating volunteers which range from skilled pharmacists and physicians to students that sort the medical supplies and equipment. At issue in many cases is how will World Medical Relief retain and recruit these essential volunteers? World Medical Relief, Inc. has served both local and international communities well and is a solid organization. However they are not well known locally in metro Detroit and Michigan. At issue were four issues that I observed while serving on the board: 1) The Executive and Advisor Boards were comprised of numerous well off and influential people, but they did not uniformly donate to World Medical Relief, nor aggressively promote the organization to outsiders that could also volunteer or donate; 2) The process of unifying the three groups that make the organization strong, the volunteers, the paid executive and operations staff and the unpaid executive board, operate individually rather than as interrelated

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