are ways to give the consumer a choice on how they want their shopping experience to go. With all the people that embrace these new technologies, there are many who would rather do business the old fashioned way, without all the bells and whistles. For this reason, companies need to accommodate all types of consumers and be sure that the technologies do not overwhelm the product. Inventory control is another important role for technology to have a place in retail management. Software that can help stores understand why they seller don't sell are important to keep costs low throughout the company.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
How do we become knowledge workers within our own organizations? Hammer (2004) suggests that we are entering an age where we will all be knowledge workers. I find some truth in that because we are always learning from our peers, our employees, and our supervisors. But it is necessary for us to know where that newfound knowledge comes from by finding its source. I am the type of person who wants to know everything and be the best at every task I perform, and doing the necessary work to identify the appropriate source of information will make that task just a bit easier.
It is also clear that employees are having difficulty with knowing what and when professional development activities are offered or required. The necessity for employees to be active in professional development, drives the necessity for this project. Allowing easier access to this information in a centralized location and allowing employees to interact, add events to their schedules, and receive alerts of events would solve this issue and would further allow for professional development to be in tune with our company's mission to have the greatest employees in the industry. The need, also, to allow employees to document information gained from professional development events is evident. This would, in a sense, produce a central knowledgebase for other employees to benefit from.
Technological change can also affect the internal working arrangements - machinery leads to redundancies, new training may be needed etc. (Internet shopping and self-scan checkouts) Outsourcing production to cheaper countries. Skills requirements - Assessing the skills of the current workforce is an essential part of human resources planning as it enables a business to build up a profile of the training, experience and qualifications that employees already have. This is very important whether the business is capital intensive or labour intensive. As the nature and type of work changes within an organisation, so do the skills requirements.
The quality of services that is an employee gives to a customer is the reason why customers return to the company. “In service firms, where the interface with the customers is broad and intense, all contact personnel must be well attuned to the mission, goals, strategies, and systems of the company. Otherwise they cannot represent their firm well and successfully handle all those crucial contacts, known
Training is needed to provide employees with opportunities to keep them up to date in the field of human services. New therapies and procedures are developed all of the time and human services need to stay current as a way to better assist their clients. Some training can be accessed online so that professionals can conveniently complete their training from home or the office. The internet allows professionals to stay in touch with organizations and other professionals in an easily accessible manner. Professionals can build networks and find other
Most successful organisation know how to mobilise the right people and move them around to meet the needs of the organisation the organisation. Moving people around should be based on matching individual skills with organisational needs. Once an organisation knows the areas in which shortages and excesses exist, they can proceed with their workforce plans and devise strategist ensure that they have the right number of staff in every area of the organisation or to ensure that staff numbers are correctly allocated to the right tasks. The organisation you work for has asked you to analyse their existing workforce to determine areas where there are excesses or shortages or requirements for mobilisation. How would you do this?
Managers are constantly seeking information on their tema membes to help them get faster and keep the quality of their work up. As a line manager it is my responsibility to ensure my line members are working to their full potential. I observe their techniques and get cycle times and offer advice to make them better.Therefore, I feel that is essential for me to have good intrapersonal communication skills. Communication with others on a one-on-one or interpersonal way is a neccessity to success in my workplace. Working on assembling product requires good communication with the people working beside you and with the supporting team members.
Information systems are essential, which helps organizations collect, store, and process data to communicate information throughout the organization. Information system is the structure in any business by knowing how to use the system will enhance my skills. My learning has increased because I know by learning the components of information systems I will always continue to apply in my personal life and in any business environment to display my skills. Knowing the tools will make my documents look more professional in relaying information to my coworkers or collaborating with teams in an online