An Evaluation of a Favourite Product, Service or Organisation

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An evaluation of a favourite products, service or organisation (PSO) Victoria’s Secret is one of the world’s most famous retailers for lingerie. It was founded in 1977 with the intention of creating a lingerie store that men felt comfortable shopping at. This comfortable environment is the brainchild of founder Roy Raymond, who felt embarrassed buying lingerie for his wife in a department store back in the 1970s (Geoff Kirbyson, 2012: online). After filing for bankruptcy, Raymond sold the company to Leslie Wexner for $1million. Wexner rewrote Victoria's Secret's money losing business model that focused on selling lingerie to male customers, and focused on selling to female customers (Anna Tomasino, 2007). The American megabrand has made billions selling brightly coloured bras and pants, turned its supermodel spokeswomen such as Gisele and Miranda Kerr into household names, and its catwalk show into an annual televised spectacular (Clare Coulson, 2012:online). Victoria’s Secret is among the nation's outstanding brands, in terms of its growth, market share, profitability, all of which have been consistently outstanding; Victoria's Secret Stores and Catalogue are among the most profitable entities in their respective retail arenas. (Ponemon and Orlando, 1996). This report will describe how Victoria’s Secret attracts and retains customers, It will show a marketing mix analysis of the organisation and it will also show a comparison to its competitor using appropriately justified measures. Victoria's Secret spends an estimated $12 million on its annual fashion show. With that kind of investment, you can bet that Victoria's Secret is going to be maximizing returns by marketing to the exact person it wants to get in its stores (Ashley Lutz, 2012: online). They are an evolving brand that constantly changes to fit with the new trends. For example in 2001, classical

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