A New Work Ethic

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A New Work Ethic Johnnette Jallim Prof. Swinney BUS309-110GA063 January 29, 2012 Abstract This assignment presents the results that James Sheehy uncovered, while working undercover in a fast food restaurant. A majority of the employees were teenagers and college student and they demonstrated unethical work behavior. The following questions will be answered throughout this paper: 1. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced. 2. Explain the implications of the work ethic Sheehy describes for the future of American business. 3. Explain whether it is more reasonable to expect workers, especially in a capitalist society, to be more devoted to their jobs, more concerned with quality and customer service, than Sheehy’s coworkers were. 4. Explain the reasoning behind employee theft. 5. Explain ways the culture of our capitalists society encourages attitudes like those Sheehy describes. Introduction James Sheehy, a human resources manager in Houston, spent a summer vacation working undercover at a fast-food restaurant owned by a relative. Sheehy was conducting research on employee work ethic. Teenagers and college students were the main focus of his research. Sheehy studied their actions and attitudes toward the job and the customers. Some might be astonished by Sheehy’s findings. Describe how Typical the Attitudes that Sheehy Reports Appear to be in Work Environments you have Experienced. The attitudes that Sheehy reports were apparent in work environments that I have experienced. While in high school at the age of seventeen, I entered the workforce. My working career began as a waitress. Several of my coworkers were teenagers and college students. As Sheehy stated in his report “A New Work Ethic”, this job was just a stepping stone for the younger

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