The phases of any change will consist of introducing the change initiative through the organization. The next phase will be resistance from different employees. The final phase will be organizational commitment and success. I can use the power throughout the organization to have a better flow during this change initiative. I will use the CEO Kathy Kudler to introduce the change initiative across the organization.
Identify the main reasons for reviewing working methods, products and / or services in a business environment. • Ways of working – Ways to improve performance and obtain feedback and move the business forward • Products and services provided – These need to be reviewed as the market place is fast pacing and constantly changing. Its important to do the above so that business keeps up to date with the current market. 2. When a business is going through change: a) Describe the different types of support that people may need.
This will save time in the long run, which should encourage most employees despite their initial frustration with the management system change. A series of training and preparation with individualized tutorials might mitigate some anticipated resistance. Inadequate communication may also cause resistance. Management will make the major decisions with regard to the scheduled change; it is their obligation to clarify these decisions to subordinates within the company. Management is also expected to properly handle the inevitable questions and grievances; it is important to avoid misinterpretation regarding the procedural
It will give the management of any company the benefit of seeing how well the company is meeting the goals of their mission statement. The common characteristics of a balanced scorecard are the same for each and every company that uses one; however each company will obtain different results. This is because each company will perform differently and the balanced scorecard will help the company to determine what is working for the company and what needs improvement. The balanced scorecard will help to make the employees perform better, which at the same time will help to improve customer satisfaction, thus the cause and effect sequence. If the employees are performing their job better, they will deliver better quality products, in a timelier manner, thus raising the customer satisfaction.
IT Project Implementation Errors Jan Smith HCS 483 June 18, 2014 IT Project Implementation Errors There are many types of organization changes such as having a step-shift change, radical change, fundamental change, and incremental change (Wager, Lee, & Glaser, 2009). An organization must have a step by step process for implementing a new machine in the workplace. Whether it is a minor or major change, the organization must be ready and prepared of the consequences for adding or changing another component in the workplace. There are many roles and responsibilities involved when implementing a new machine. Some roles would include a business sponsor, business owner, project manager and IT manager (Wager, Lee, & Glaser, 2009).
Building an organization by grouping jobs into work units and allocating resources C. Identifying business functions and mobilizing leaders D. Being flexible and responsive towards customer needs and the competitive environment Correct! The correct answer is: D. A dynamic organization is, “flexible and adaptive, particularly in response to competitive threats and customer needs” (Bateman & Snell, 2011, p.16). 15. For today’s managers, the organizing function requires a higher focus on which of the following? A.
Management System Fahad Ibne Rahman Ashland University MBA 501 Organization Design, Development and Change Management Michael J Colburn, Ph.D. Date: 10/10/2013 MANAGEMENT SYSTEM The management system is mainly composed of response to change, leadership and human capital. Success of business depends on a lot of facts; among them response to change, leadership and human capital are the key factors. These determine the flow of business towards the road of success. It is vital for organization leaders and executive management to identify positive and negative changes and accordingly take necessary actions.
In the past decade, there have been rapidly changes occur in the organization related to the rapidly advancement in technology and different behavior between generation X and Y. All this changes will influence leadership in order to create effective workplace environment and satisfying employees. To overcome this problem, we will examine leaders as change agents. Which theory of leadership is most applicable to be a leader as change agent? Before we go further, we need to define and understand what change agent is.
This theory has three phases to the change process: freezing, moving, and refreezing (Borkowski, 2005). The organization recognized a need to change the process in the emergency department, and proceeded to inform the staff about why this change was necessary. During unfreezing the management behind the change will share with staff the ideas for the proposed process and what behaviors need to be adjusted to ensure the change goes smoothly (Borkowski, 2005). Only through active communication between management and employees can the next step, moving, occur successfully. During the moving phase is when the change happens.
The British Airways Swipe Card Debacle Case Study The introduction of change in today’s workplace environment is constant and needed in order to improve delivery to its customers and overall function of the workplace environment. Management must continually review all aspects of the company to locate which areas need change. They also need to prepare for resistance from employees, and how they respond to this resistance can either drive it to be a smooth process or a possible failure. Those who carry out successful change know that change is not an event but a journey and that implementing change without a strategy is worthless (Blankenship, 1995). This essay will review “The British Airways Swipe Card Debacle” and examine key issues to understanding the strike from each change perspective, from my review as a change consultant and change perspectives in understanding the swipe card issue.