Stewart labels the stomach function, heart function head function as parts that represent the communication process where words are visible and discerned by the listener. The stomach functions is represent our emotions and feelings, which puts our feelings into words expressing if we’re uncomfortable, happy, excited, interested, nervous, aggravated, mad, resentful, frustrated, or curious(pp.11). The heart function puts self-ownership and openness into meaningful words. The head function integrates thinking, planning, remembering, reviewing, deciding, rationalizing what we consider the reasonable part of us. The brain process operates by what we see, hear, feel, remember, and imagine (pp.12).
To have an effective communication you have to put all these into prospective before you deliver your message to the recipient. FEEDBACK Your recipient will provide you with a feedback to your message it might be verbal, a reaction or non-verbal. The response of the recipient will let you know if your message has been understood or misinterpreted. If it has been misunderstood you however have the chance to send your message again. CONTEXT The situation in which your message is being delivered is the context.
Explain how own role can impact on the dynamics of two way communication with individuals with sensory loss Be prepared to repeat what you say ? orally, in writing, [ or using multiple formats - to communicate with the person. Offer assistance in understanding written instructions and in completing forms or documents. Provide extra time for decision-making. Be patient, flexible,
For example: someone with hearing problems you would use sign language. The third stage, message sent you speak, or perhaps you sign or write, or send your message in some other way. The fourth stage is message received; this is when the other person notices your message- they hear your words or see your symbols. The fifth stage is message decoded the other person has to interpret or ‘decoded’ your message (i.e. what you have said).
Communication as previously discussed, may not just be oral, it may be written or ‘signed’ People may not speak the same language and may require a translator to help them communicate. Communication is a great way to start and build on a friendly relationship weather it is a personal one or a professional one. This can be done in many ways like through written letters, computer, telephone and talking. Question 1b (Weighting: 5) Explain how communication affects relationships in the work setting. Communication in the work setting must be relevant to the workplace.
Argyle’s communication cycle In 1972 Michael Argyle modified the communication cycle; the communication cycle consists of sending, receiving and decoding messages. The communication cycle consist of four stages, sender sends a message, the receiver decodes and understands the message, the receiver gives feedback then the sender decodes this feedback. From here the cycle begins again, and continues on. The first stage where the idea occurs is when we think about the thing we are about to say and who to, this makes good communication as the sender is
Having these ways of communicating, is how professional relationships are created by getting to know the person. This is a two way process as each person will get to understand the best way to communicate and share information. Getting to know the person talking this will form a professional relationship, which will also involve the building
This goes the same to receiving a bad critic. There are six ways to how nonverbal and verbal communication can communicate with each other. Communicating as in syncronizing with each other to make a communication at its best. The six ways are repeating, conflicting, complementing, substituting, regulating, and accenting. Using a nonverbal communication is sometimes used as the sole channel for communication of a message.
This can be written or verbal. Receiving the message is the responsibility of the receiver. Understanding the idea is also the responsibility of the receiver. In communication, listening and hearing can be two different things. A person can hear what is being said without listening to it.
2. What is Communication? The activity of conveying information through the exchange of messages, thoughts, or information, as by speech, visuals, writing, signals or behavior Quality of Communication a. External factors- The quality of the pathway between sender and receiver, number of times a message has to change form, number of message redirects and readdressed b. Internal QoS factors- The complexity of the message, the importance of the message, the size of the message 3.