CASE STUDY- 1
CONCORD GENERAL HOSPITAL.
The times they are A changing
1. John Michaels was certainly convinced that he needed to hire a specialist to handle the myriad activities surrounding HRM. It was difficult to make the change but he realized that the personnel job was too complicated for him to do alone.
2. “ It was a lot easier thirty years ago. He said,” only one needed to find a woman dedicated to helping people with their suffering. Now there are so many conditions placed on this hospital that their work is unsurmountable I wish we could return to the way it was thirty years ago.”
3. But john, remarked Jim Wilson, the new personnel specialist, “most of the changes have benefited the nurses. And………….”
4. “Yes” said John, but why should something that benefits the nurses be so much of a constraint on us? We always treated nurses fairly and they respected us for that.”
5. “ That may be true John but in the short period of time since I have arrived that some nurses are unhappy about their jobs. They are complaining that their pay is low and that there is neither upward mobility nor any incentive to motivate them.”
But they are here as nurses because they want to help those less fortunate. Their pay is adequate and with unemployment running so high, their incentives should be that they are in a service career. “I see” said Jim but what was Jim really thinking?” I have my work cut out for me.”
1. What impact has Govt. legislation had on concord general in the past 30 years? What is their Mgt practice?
2. What are the possible implications to Jim Wilson and the Org if he doesn’t solve some of like HRM problems?
3. What advice and/or strategies would you give Jim to help him some this problem?
Case Study - 3 (PERK-UP)
1. Last year and in 3 of the 5 preceding years ‘Smithson Industries’ lost millions of dollars. Although a large conglomerate, Smithson has found these losses hard to accept a sought to freeze...