Mc Donald Case Study Essay

Part A: Short Answer Questions:

1.
Firstly, developing trust is key to an effective comprehension between both parties. Effective communication relies on informal understanding. To achieve a maximum level of trust, when addressing to student, lecturers might want to keep in mind that they are communicating with infinite number of cultures. The message they trying to deliver should be as raw as possible( but culture is intrinsec to communication), for example they probably won’t repeatedly use typical Australian word. As an exchange between lecturers and students, lecturers implicitly share a part of their culture with students which contribute to their understanding of Australian culture.
Then, comes a factor needed to achieve a reasonable amount of trust : time. We are living in an era where time is optimized but in that kind of relationship, lecturers should also rely on time spent with students. The only link between the lecturers and international students is the use of English language.
Noticing that cultures have got different propensity to trust but it is difficult no to refer to students as a whole. In order to make lecturer’s message as clear as possible, low context communication should be used, low context communicaition refers to interaction where nothing is left unsaid .Even though most of international student have a good understanding of Australian culture, it is not the same level for each student. That is why non verbal communication is essential in cross-cultural communication to create trust between both parties.
Lecturers also should be aware that the message they will provide will be decoded with a different culture. Lecturers should encode message as raw as they could so there is no misunderstanding.

2.
In order to design a training program to increase the success of expatriation of senior managers let’s breakdown categories of attributes of expatriate success.   Succeeding in work place is the main interest of the company....