CONSUMER PROTECTION: LAW AND ENFORCEMENT IN INDONESIA
The legal stipulations protecting the interests of consumers were not adequate in the past. The law on Consumer Protection 1999 (Law of the Republic of Indonesia No. 8/1999, dated 20 April, 1999, abbreviated the LCP 1999) came into force on 20 April 1999, and will have been enforced one year after enactment. It fulfilled general principles of UN Guidelines for Consumer Protection (The General Assembly Resolution No.A/RES/30/248 16 April 1985), especially point 3e (availability of effective consumer redress). All enterprises should obey the relevant laws and regulations of the Indonesia in which they do business, but so far many violations of consumer protection have been done everyday. Local and transnational enterprises have still done the violations.
The problems consumer protection in Indonesia are complex. They are not only consumer problems an sich, but structural problems those include the whole life of the state. Corruption, Collusion and Nepotism (KKN is the acronym of these ‘three words’)! This condition will give opportunity the some transnational enterprises to win the competition in Indonesia unfairly. Indonesia is a big potential market! All product goods and/or services will be bought by some riches in Indonesia!
The related to the above structural problems, the idea of citizenship of Ralph Nader is right. The idea still has enhance the notion of consumerism. At the head of Nader publications were the words: “There can be no daily democracy without daily citizenship. If we do not exercise our civic rights, who will? If we do not perform our civic duties, who can? The fiber of a just society in pursuit of happiness is thinking active citizenry”. According Scott and Black, Nader developed the idea of citizenship to understand the notion of consumerism. The idea encourages participation of individuals in social and political life, beyond the concerns...