Week Three Quiz: MGT/307 ORGANIZATIONAL BEHAVIOR AND GROUP DYNAMICS Name: ________________________________________________________ 1.
_____________ is a generic term that covers a broad range of feelings that individuals express; they encompass emotions, moods, attitudes, and values. Emotions are intense feelings that are directed at someone or something. ____________ always have an object, something triggers them. ___________ are less intense as compared with emotions, and frequently, although not always, lack a contextual stimulus. a. Emotions, Affects, Moods b. Emotions, Moods, Affects c. Affects, Emotions, Moods d. Moods, Affects, Emotions Self-conscious emotions come from _____________ sources and social emotions come from external sources. Shame, guilt, embarrassment, and pride are the _____________ emotions. a. external b. internal c. affective d. negative Those who are high in positive affectivity have a tendency to be perpetually positive. For them, the glass is nearly always half full. In contrast, those with ____________ affectivity are “down” most of the time; they tend to experience negative moods in a wide range of settings and under many different conditions a. affective b. external c. positive d. negative This is a feeling of unease that occurs when someone evaluates an emotional experience as a threat to his or her identity. a. Medical depression b. Impression disagreement c. Integrated mixed feelings d. Emotional dissonance Deep acting is trying to modify your true inner feelings based on display rules, and ____________ acting is hiding your inner feelings and forgoing emotional expressions as a response to display rules. a. Surface b. Plain c. Poor d. Inhibited This is one’s ability to understand and manage one’s own feelings and emotions and the feelings and emotions of others. a. Emotional dissonance b. Emotional intelligence c. Impression disagreement d. Integrated emotions