Adad Essay

Advances In Management

Vol. 3 (10) Oct. (2010)

Case Study:

Determinants of Employee Engagement in a Private Sector Organization: An Exploratory Study
, ~ Sharma Baldev R.'* and Raina Anupama^
1. International Management Institute, B-10, Qutab Institutional Area, New Delhi 110 016, INDIA 2. IBS- Gurgaon, IDPL Complex, Old Delhi-Gurgaon Road, Dundahera, Gurgaon 122 016, INDIA * baldevsharma@imi.edu

Abstract
Employee engagement has emerged as one of the most important topics in the sphere of human resource management. It stands for the extent to which the employees are committed to the vision, mission and goals of the organization and involved with the work they do. The study on which this paper is based seeks to ascertain the level of employee engagement and the determinants thereof among the sales executives of a private sector organization. Sample for the study consists of 51 sales executives of a manufacturing organization located in the National Capital Region. Data were collected with the help of an 80-item "structured" questionnaire and analysed using the SPSS package. The findings show an across- the-board low rating on all 14 parameters of the study. Multiple regression analysis revealed that four out of the 12 potential predictors, all of which belong to the situation within which the employees are working, are the critical determinants of employee engagement. Keywords: Employee Engagement, Organizational Commitment, Job Involvement, Locus of Control, Work Ethic, Job Content, Situational Factors. Introduction Employee engagement has become a hot topic in the world of human resource management. An engaged employee is the one who is fully involved in and enthusiastic about his work and thus will act in a way that furthers his organization's interests. Engagement at .work was conceptualized by Kahn'* as the harnessing of ;Organizational members' selves to their work roles. In engagement, people employ and express themselves in every aspect during...