Operations Management Is One Of The Central Functi Essay

MM33120

“Operations management is one of the central functions of all organisations whether producing goods or services, or in the private, public or voluntary sectors”1. Operations are one of the three major functions in any business and are usually one of the costliest branches. Operations also play a big role in all transformation process as its products or services go from the manufacturing operation right through to the retail operation. Operations are the process of transforming an input and making it into an output of greater value.   Everything around us apart from our bodies has gone through some sort of operation process to be where it is. Operations have to function in very specific ways as they have to arrange the resources that are devoted to the production and delivery of its products and services
Operations managers take a lot of hard work and dedication to be successful as they have to have control of a large scope of procedures. They undertake all of these procedures to achieve any Operation mangers main goals; quality, speed, dependability, flexibility and cost. Managers need to take into account the quality of all their services or product and they need to minimise defect rates. External quality enhances the product or service already on the market, to try and avoid customer complaints. However, internal quality brings other benefits to Operations as it prevents errors ranging from throughput speed, low dependability and time wasting. Then a manager would have to consider the internal and external speeds of their operation. Externally managers consider the elapsed time between customers asking for a product and getting it, whereas, internal speed allows the organisation to maintain dependability and reducing the time of handling transformed resources. Dependability for a manager allows them to enhance the product or services reputation in the market whilst avoiding complaints. Internally, however, it allows a manager to maintain a steady...