Scientific management can be useful to Starbuck as it determines how to complete tasks efficiently. By applying scientific management theory, Starbuck figure out the best way to complete particular task by dividing and distributing jobs. Beside, scientific management theory helps Starbuck to train, teach and develop each staff scientifically. Every staffs should specialized in a specific tasks and perform it following the standardized procedure. Beside, additional executives were added in marketing, store supervision, specialty sales, human resource, finance and information systems as the company grew. People who had experiences in growing a retail chain were added into Starbuck’s directors’ board by Howard Schultz.
Quantitative approach helps Starbuck to develop formal mathematical models of problem using statistical decision theory, linear programming, queuing theory, break-even analysis and etc.. These techniques are useful for the management level to make important and critical business decisions. For examples, price settings of Starbuck’s products based on price elasticity of demand; forecasting future sales using sales analysis; predicting future earned revenue using break-even analysis; collecting customers’ preference through survey; arranging staffs’ work schedule and etc.
System approach makes Starbuck an open organization that contains many subsystems that work together in order to perform three main functions which are input, processing and output. All departments are the subsystem such as finance, marketing and purchasing departments work in collaboration with each other and Starbuck as a whole. However, the working environment should be taking into consideration when system approach is applied in Starbuck. For example, Starbuck must be aware of the government rules and regulations and also the taste and trend of the society as an outlet is newly open in another country.
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