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Organizational Ethics Issue Resolution
Organizational ethics play a major role in how an organization operates. Organizations around the world are faced with ethical and moral issues on a daily basis. Organizations should take a structured approach to resolve ethical issues. Six ethical decision-making steps organizations should follow to identify and rectify issues include issue clarification, stakeholder analysis, values identification, issue resolution, addressing objectives, and resolution implementation.
Ethical Issue
Many organizations contract with manufacturing plants in foreign countries in an effort to drive down labor and material costs of producing products. Organizations such as The Walt Disney Company have faced strong criticism regarding human rights violations, specifically the working conditions in foreign manufacturing plants. These organizations have dealt with allegations of sweatshop operations, substandard wages, child labor and other such ethical issues. In the 1990s, journalists and members of the public attempted to bring these issues into public view by exposing working conditions and trying to organize boycotts of The Walt Disney Company’s products (Kuida, 1997). Organizational ethical considerations to resolve issues such as substandard work conditions must be clarified prior to taking steps to rectify the issue.
Issue Clarification
By examining the allegations, investigating the actual situation and scrutinizing the organization’s ethical stance on the issue, an organization takes the first steps toward rectifying the issues. Clearly identifying the ethical issue is the first step in resolving any problem. A person, group, or organization must ask specific question to clarify ethical issues (Weiss, 2006). In The Walt Disney Company’s case, the organizational decision makers had to gather all the facts concerning the working conditions of employees in manufacturing plants that were contracted to...