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A Need for Improvement
Gregory Scharsch
Introduction to Effective Written Communication
Robert E. Cannon, Ph.D.
July 1 2004




























A Need for Improvement
Skilled written communication directly affects any business’ success. Yet, as important as written communication skills is, many people still have a hard time mastering them. Recently, a poorly written communication was circulated in the office which caused a dispute between several employees. This memo has led to hurt feelings, lower morale, and a possible loss of business. By sponsoring a writing workshop, for all employees, we can strengthen our company’s prosperity.
In 1993 a survey of 443 companies was conducted by the Olsten Corp., a temporary-service firm in Westbury, N.Y. (Small Business Report, 1994). The study found that 51% of the 443 companies expressed the need for more work-place literate employees. Yet, only 24% have any formal literacy programs in place. It was also noted in the survey that the widest gap between the need for better skills and the training offered is in written communication.

THE GREAT DIVIDE
Here are the percentages of companies that need better skills
And that offer the training:
%Needing %Offering
Skills Training
80 Written communication 25
41 Math...