Covering Letter Essay

~Banking Operations~ Client Relationship Management~ Financial Operations~
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EXECUTIVE SUMMARY
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← Master of Science in International Banking and Finance from Liverpool John Moore’s University with over 18 months in the areas of Client Servicing & Operations in the Banking Industry.
← Presently associated with The Royal Bank of Scotland, United Kingdom as Customer Service Officer.
← Conversant with the local banking practices and accounting standards.
← Abilities in handling branch operations and implementing strategies towards enhancing market penetration, business volumes and growth for a wide range of banking products & services.
← Well-developed communication skills demonstrated through extensive customer service, preparing reports and paperwork and positive interaction with individuals at all levels.
← An effective communicator possessing excellent relationship building & interpersonal skills with a track record that demonstrates self-motivation, creativity and initiative to achieve corporate goals.

EXELLENCE SPHERE
Banking/ Financial Operations Portfolio Management International Banking

Client Relationship Management Liaison /Coordination Statutory Compliance

Team Player / Result Oriented Excellent Interpersonal Skill Effective Communicator

PROFESSIONAL EXPERIENCE

The Royal Bank of Scotland, United Kingdom     Customer Service Officer Since Nov. 2009

KEY DELIVERABLES
Banking Operations:
← Accountable for accounting transaction and processing related with the Retail Banking.
← Implementing financial objectives, policies & procedures for streamlining the banking operations. Preparing financial reports by gathering, analyzing and summarizing account information.

Branch /Profit Centre Operations
← Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increasing sales growth.
← Liaising with Govt....