Applebees Applebees Tiffany Caldwell Devry University Applebees 1 The evaluation that I am doing is on a restaurant called Applebees. The main points are the service, the food, the menu, just to name a few. There are some things that needs to be done or they will lose their clients because they will start to notice. When I walk into the restaurant, their customer service is awesome. There is always someone at the door to open it for you and greet you with a great smile.
CHIKTo have a successful fastfood joint in the market, there are several requirements that have to be met by the customers. Particular requirements are-Keeping the environment clean, children safe and happy in the playground, offering high quality coffee; Wi-Fi hotspots, and most importantly providing quality service are the keys to having a successful fast food joint. Mcdonalds and Chick-Fil-A are among the most known and popular fast food joints. Currently, people are becoming more cautious when it comes down to their diet in food meaning that the image of only selling unhealthy choices will be a severe barrel for a company to attract new customers. Between Mcdonalds and Chick-Fil-A , some may wonder , “Which is the better choice?”.
Additionally, the website should be immediately upgraded with e- commerce capabilities and an extensive catering service section. Many consumers will visit the site on a whim and find out that their favorite store can provide food for their events. No matter the scale of their function, each package should be described at the website. This will enable the customer to feel connected to the company, both at the store and home. Mrs. Kudler recognizes the importance of word of mouth promotion, which re-enforces the idea of in store gatherings and cooking classes.
We were told our order would be put right in, and the salad and hot bread were on their way. Then the food arrived and we began to eat. As we ate our meal the server came over twice to check on us and get us refills. The only problem with the service was that our check was a bit delayed getting over to the table, but its understandable to considering how busy they were. While dinning at Red Lobster the service was fantastic.
All entrees include a choice of tortilla soup or salad served with vegetables, Mexican rice and beans, and handmade flour tortillas. Customers will have a variety of choices. But if nothing from the food menu really please your particular palate, does not matter. The chef can cook to order. But the main gourmet specialty that has made Villa Ortega’s famous is their unique preparation of lobster.
Even if the employee only wants a simple coffee or a refreshing latte, we are conveniently right here to serve them. DigiFast Café will be proud to say they have a wonderful lunch service provided by a professional food preparer. With daily specials. We are not only open to employees, but to whomever visit’s our Café. It has been proven that with a well balanced meal, and a full and satisfied employee, more productivity is highly likely.
Advertising of fast food keeps costumers wanting more and more. Anytime costumers see the satisfying sandwich, instantly their mouth waters for the taste of it. Local grocery stores and convenient shops have ads and coupons from the local fast food franchises. The coupons increase the costumers appeal to the restaurant because of a possible discount and full belly. The situation is very ironic because the grocery stores with nutritious food advocates for fast food restaurants that are, in context, competing with their sales.
Kudler’s means of differentiating itself from the competition is its ability to provide the best products and the best customer service. The fact that Kudler’s prices are obviously at a premium compared to those of a standard market means that they must earn the mark up built into product costs. Kudler’s owner, Kathy Kudler, enjoys her time spent on the sales floor serving customers more than any other aspect of her job. Another means of providing value to the customer is that of education. By explaining the nutritional values of organic foods and offering samples of exotic products, the consumer benefits from learning the value of organics and the newfound willingness to try foods that were previously unknown to them.
Other aspects of product are economic- customer value, functional- service at the point of sales, before sales and after the sales and the psychological aspect of the product like image of the product. Kudler Fine Foods is a gourmet ingredients shop and offers in-store parties and now going in to catering business. It is managed by Kathy Kudler. So customers know that it is going to be gourmet food experience because she notices some of the people at the catering places are regular customers at her stores. KFF should research the market to find the needs of the customers.
There are several different individuals who dine here such as actors, actresses, media, business men and women, large families, and couples. They literally cater to all types of individuals making everyone comfortable and not one more then the next. I would love to work at this restaurant because they work as a family and team. The work ethics each employee puts into their job exudes as they walk around very confident about this establishment and job performed. There are several different positions in this hospitality industry that if accomplished successfully by each worker helps the customer enjoy their dining experience.